Operations Manager, Cash Services (Seattle)

The Federal Reserve Bank of San Francisco is seeking a Cash Operations Manager in our Seattle Cash Office location. As the Operations Manager, you will lead a large team focusing on operational excellence in the processing of US currency using complex, authentication, and piece sorting technology. You will be responsible for developing a team that is accountable for driving operational excellence in a fast paced and highly regulated environment.

Our ideal candidate for this role is a proven operations and people leader with experience influencing multiple departments across an organization, is an excellent communicator, sets a high bar for themself, and is adept at developing and coaching talent. If you are someone who thrives in a critical leadership position and gains personal satisfaction by leading a complex business, then this is for you!

Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired.

Location: Federal Reserve Bank - Seattle Branch

2700 Naches Ave SW,Renton, WA 98057

What you'll do

• Develop and lead a leadership team that's passionate about people development, operational excellence, and public service.
• Drive the implementation of the Cash Group and SF Bank strategies by coaching, motivating, and supporting the team; ensure there is a strong adoption and understanding of organizational objectives, vision, and values.
• Build a learning culture by ensuring operational leaders maximize the Bank's career framework program (Navigate) to develop top talent through coaching, mentoring, on the job training, and defined learning paths (including education and certifications).
• Exercise agility by thinking strategically, executing tactically, and collaborating across numerous teams, levels, and situations.
• Engage team members during their shifts to maintain the highest levels of safety, quality, performance, and engagement.
• Forecast, monitor, and manage currency volumes, production capacity, labor resources, and budget to actual spend to ensure performance goals are achieved. Use data driven insights to understand trends and inform decisions.
• Continuously monitor and assess operational activities to address gaps in procedural requirements while also making risk informed decisions that align with performance objectives.
• Lead large-scope projects within the site, across the 12th District and nationally.

Desired Experience + Traits

• Bachelor's degree or equivalent work-related experience
• Typically requires 7+ years of relevant work experience in a fast paced highly regulated operations environment with numerous procedural and compliance requirements.
• 5+ years of experience in effectively managing/leading teams
• People focused and service oriented.
• Strong problem solving and excellent analytical skills.
• Excellent verbal and written communication skills.
• Highly energetic and excellent coaching skills.
• Demonstrated ability to work under pressure and make immediate independent judgment decisions.
• Experience scoping, leading, and implementing process improvement initiatives

Base Salary Range: Min: $116,800 - Mid: $151,700 - Max: $186,600 (Location: Seattle)

Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits

At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The SF Fed is an Equal Opportunity Employer.

Applicants must either hold U.S. citizenship or possess a Green Card with the intention of acquiring U.S. citizenship.

#LI-Onsite

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice