Medical Assistant - Family Medicine - Jefferson (Oceanside)

This is a benefited, full time position generally working Monday-Friday either from 7:30am-4:30pm. Hours will vary as needed. Located at Scripps Coastal Jefferson in Oceanside. This is a dual position working as both a Medical Assistant and Patient Services Representative.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Why Scripps Coastal Medical Center Jefferson Family Medicine?

• Be part of a team with a strong, supportive culture where collaboration ensures the best care for patients.
• Gain unique cross-training in both pediatrics and family medicine, preparing you for success in a dynamic, hands-on environment.

What you'll do:

• This a dual role position covering both Medical Assistant duties as well as Patient Service Representative duties

• Greeting and checking out patients at the back office

• Registering patients and verifying insurance/demographic information
• Scheduling appointments

• Answering messages (high volume in electronic medical records as well as faxing)

• Processing referrals and authorizations
• Collecting copays and handling billing questions
• Coordinating communication between patients, providers, and staff
• Responsible for knowing professional scope of practice as defined by the California Business and Professional Code and for successfully completing the Scripps Clinical Core competency program.
• Maintains a clean, organized and safe environment.
• Organizes and performs patient care services that support the physician's practice including but not limited to the following:
  • Assisting in preparing patients for examination/procedures
  • Assisting physicians with procedures
  • Relaying instructions from the physician to the patient or authorized person
  • Collecting patient data in person and by phone and documenting patient concerns, messages and care provided in the electronic medical record for the physician's review
  • Administering medications specifically directed by the physician and performing vital sign documentation
  • Scheduling of appointments and procedures
  • Complete and accurate message taking
  • Routing messages to the appropriate area for direction
  • Order and referral entry
  • Acquisition of pre-certifications and setting up of cases in EPIC
  • Basic registration and updating of demographics.

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Required Education/Experience/Specialized Skills:

• Completion of a formal Medical Assistant Program, or Medical Assistance Certification, or a minimum of two years of experience as a military corpsman

Required Certification/Registration:

• BLS required in clinical setting for the Healthcare Provider by the American Heart Association (AHA)

Preferred Education/Experience/Specialized Skills/Certification:

• New grads welcome to apply!
• Experience as a Patient Service Representative