Learning Insights and Reporting Analyst

Workiva is seeking a Learning Insights and Reporting Analyst to join our Learning & Development (L&D) team. In this role, you'll turn learning data into meaningful insights that shape how we design and deliver programs. You'll collect, analyze, and visualize data from platforms like WorkRamp, LinkedIn Learning, and CultureAmp, building dashboards and reports that track engagement and impact. Partnering closely with program owners, you'll surface trends and recommendations that ensure our learning initiatives drive real results across a global SaaS organization.

This role is ideal for someone who thrives on turning data into actionable insights while also enjoying the operational and stakeholder-facing aspects of learning program management.

What You'll Do

• Extract and analyze data from learning and development platforms: LMS (WorkRamp) and LinkedIn Learning, CultureAmp, Qualtrics

• Build dashboards and reports using BI tools (e.g., Amazon QuickSight, Looker) to visualize learning outcomes and trends

• Automate reporting processes and maintain self-serve dashboards for leadership and program stakeholders

• Own recurring reporting cycles (monthly, quarterly, bi-annual, annual) for People Development and associated programs

• Track course completion, learner engagement, knowledge retention, and program effectiveness, connecting data across platforms for a comprehensive view

• Partner with program owners to evaluate learning ROI and optimize program design

• Collaborate with stakeholders to measure KPIs and ensure learning initiatives support business objectives

• Support data governance and ensure the accuracy and security of learning data

• Work closely with HR, Talent Development, and cross-functional teams to align learning analytics with broader organizational initiatives

• Coordinate logistics for learning programs, workshops, and webinars

• Manage learner communications and engagement campaigns

• Assist in content curation and deployment across platforms like LMSs and LinkedIn Learning

• Participate in vendor meetings for tools such as LMS, survey platforms, and external learning providers

What You'll Need

Minimum Qualifications

• Undergraduate Degree or equivalent combination of knowledge and related career experience

• 4+ years of experience in an analytics, reporting, or related field

• Learning & Development experience, preferably in a tech or SaaS environment

Preferred Qualifications

• Experience collaborating across global teams in a high-growth tech or SaaS environment

• Proficiency in data manipulation and analysis using Excel, SQL, and/or Python

• Experience with business intelligence tools (e.g., Looker, Tableau, Power BI)

• Strong data storytelling skills with the ability to present insights to non-technical stakeholders
  Familiarity with learning management systems (LMS) and platforms such as LinkedIn Learning

• Experience with survey platforms such as Google Forms, Culture Amp, or similar

• Exposure to program or project management in a learning or HR environment
  Knowledge of adult learning theory, instructional design principles, or learning measurement frameworks (e.g., Kirkpatrick Model)

• Strong analytical and project management skills, with the ability to interpret data and manage multiple initiatives in a global, matrixed organization

• Ability to quickly adopt and use new technologies to build learning insights

Travel Requirements & Working Conditions

• Minimal travel, less than 10%

• Reliable internet access for any period of time working remotely and not in a Workiva office

How You'll Be Rewarded

A discretionary bonus typically paid annually

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.