Workers' Compensation Claims Analyst

The Workers' Compensation Claims Analyst is responsible for investigating and processing workers' compensation claims in a self-insured, self-administered environment, in accordance with Minnesota Workers' Compensation law.

Work Location:

This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

The City of Minneapolis does not sponsor applicants for work visas.

1. Investigate claims and determine compensability within required time limits
2. Obtain and review medical records, manage care, and approve treatment
3. Authorize and process payments for medical treatment and related services
4. Issue wage loss benefits, including conversion credits and Injury on Duty pay coordination
5. Monitor ongoing medical care and determine maximum medical improvement and permanent partial disability
6. Calculate and pay permanent partial disability benefits
7. Assign and coordinate with vendors, including Qualified Rehabilitation Consultants
8. Determine availability of light duty and provide permanent work restrictions to departments
9. Assist with accommodation determinations
10. Review claim exposure and negotiate settlements with employees or attorneys
11. Manage legal defense and participate in mediations
12. Determine when to proceed with Independent Medical Evaluations
13. Review, respond to, and update the Minnesota Department of Labor Campus system

Minimum Qualifications:
Bachelor's Degree with Course work in Employee Benefits and Workers' Compensation Law, Occupational Health and Safety, Human Resources or related.

Minimum Experience:
Five or more years' experience in the handling of self-insured Workers' Compensation indemnity claims, Workers' Compensation medical claims or Return to Work Programs.

Equivalency:
An equivalent combination of education and highly related experience in a similar environment may be considered.

Licenses/Certifications:
None

Selection Process:
The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check:
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Background Check (Police):
The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.

Union Representation:
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis.

Eligible List Statement:
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire in one [1] month after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

1. Ability to multi-task
2. Familiarity with computer systems
3. Ability to manage a large caseload and work independently
4. Government experience (preferred)
5. Familiarity with a union environment

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.