Project Manager II

About Burns

Burns is a nationally respected provider of specialized engineering services, bringing highly technical, sought-after engineering expertise to complex transportation and critical infrastructure projects.

For more than 50 years, we have built our reputation on outstanding client service. Ranked a Top Workplace and ENR Top 500 Design Firm, we are personally invested in helping our clients achieve their goals, sharing in their passions, and successfully guiding them through the challenges of complex projects using our no surprises Burns Unique Client Experience.

We are seeking a Project Manager II in Philadelphia, PA to join our Facilities & Infrastructure team.

SUMMARY

The Project Manager II is responsible for the delivery of mid-scale engineering projects of moderate complexity. The Project Manager II will ensure projects are submitted on time, on budget, and within scope while meeting the project's contractual requirements and client expectations. The Project Manager II will increase business development efforts to win work with current clients. The Project Manager II will also begin to focus efforts on selling work to new potential clients. The Project Manager II will delegate technical project tasks to the team. The Project Manager II's time will encompass:

• 30% Project Management
• 40% People Management
• 30% Business Development

With higher annual sales and revenue goals, a Project Manager II will have a span of control of a minimum of four (4) to seven (7) employees.

ESSENTIAL DUTIES & RESPONSIBILITIES

Project Management

• Execute and deliver mid-scale engineering projects of moderate complexity.
• Thoroughly review the project's contract and scope of work and create the Burns Unique Client Experience (BUCE) plan to deliver the project on time, on budget, and in compliance with Burns (and, when applicable, a client's) standards, policies, procedures, and engineering codes to avoid project write downs and change orders. (Project write downs not to exceed 3% of net revenue.)
• Create and communicate a resource plan to delegate project tasks to the work team.
• Delegate project plan to Project / Senior Project Engineers and technical leaders to develop innovative design solutions and engineering production methods to enhance efficiency, accuracy, and quality of project deliverables.
• Ensure completion of all Burns BUCE and QAQC established procedures for all applicable projects.
• Communicate out of scope work to clients to proactively receive change order approvals.
• Sign and seal engineering drawings.
• Collaborate with technical leads to coordinate the work of and review the work products of multidisciplinary teams.
• Work with clients to keep Accounts Receivable less than 60 days.
• Maintain the profitable multiplier (annual goal).

Client Relationship Management

• Build and maintain strong client relationship through proactive and thorough communications and meeting and exceeding client expectations.
• Address client feedback received during client satisfaction surveys
• Secure approval for change orders to avoid project write downs and out of scope work.

People Management

• Recruit, development, and retain top talent to grow team and the organization.
• Collaborate with Technical Leads to delegate work to the team.
• Collaborate with employees and technical leads to create ongoing opportunities for professional growth and skill development to support career goals, advancement, and succession plans within the organization.
• Mentor employees to support strong succession planning bench for the team and the business unit.
• Define clear and measurable goals, assess employee performance, and provide feedback and recognition. Complete annual performance reviews.
• Implement strategies and activities to create and support high performing teams.

Business Development

• Build 3X3 client contact network.
• Create and execute client capture and retention plans.
• Provide input for the annual business plan.
• Execute on assigned annual business plan activities.
• Build and maintain strong relationships of existing firm clients.
• Successfully evaluate teaming partners to advance Burns position of winning project work.
• Leverage client relationships to gain intel to provide Burns with a competitive edge.
• Accurately and thoroughly complete assessments to win project work.
• Work with technical leads and the Proposal Team to prepare scopes, budgets, fee schedules, and resource plans for proposals.
• Leverage network to expand recognition in the industry.
• Business development activities should focus on winning mid-scale projects of moderate complexity and expanding decision maker network to attract new clients to Burns.

Compliance

• Perform all tasks in compliance with Burns (and, when applicable, a client's) standards, policies, procedures, and engineering codes.
• Perform all tasks efficiently, accurately, within the allotted project hours, and complete tasks on or before the due date.
• Adhere to all Human Resources policies and procedures.
• Partner with Human Resources Business Partner to ensure adherence to all federal, state, and local employment regulations.
• Adhere to all Burns operational and quality policies and procedures.
• Complete special duties as assigned.

SUPERVISORY RESPONSIBILITIES

• The Project Manager II will have formal supervisory responsibilities, with a span of control of a minimum of four (4) to seven (7) employees.

POSITION METRICS

• Business Plan Execution
• Annual Revenue Goals
• Project Profitability
• Project Write Downs
• Utilization Rate
• Client Satisfaction Surveys
• Employee Engagement Surveys
• Recruiting & Retention Goals
• Accounts Receivables & Collections
• Quality Compliance
• Business Plan Contribution and Execution
• Business Development Effectiveness
• Succession Plan Pipeline
• Industry Reputation

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's (B.S.) Engineering degree from an accredited University or college.
• Minimum of 10 years of progressive engineering experience.

Minimum of 4 years of experience managing small to mid-scale projects, people, client relationships, and business development. Managed a team of 5+ employees.