Correctional Officer Lieutenant - CRC

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: September 11, 2025 @ 11:00pm CST, or upon the receipt of 50 application submissions.

Correctional Officer Lieutenant

Department: Community Reintegration Center (CRC)

Full-time, Hourly

Hourly Range: $37.34 - $45.00/hr

Job Summary

Lieutenants supervise all correctional officer staff on a specified shift. Their objective is to inspect and ensure all areas of the facility meet security health and maintenance standards in accordance with federal state and local jail codes. Lieutenants complete violation hearings for residents and administer proper discipline and lock-up orders. Lieutenants run and monitor the daily operations for staff including scheduling, call ins, checking jail logs and RMS reports, touring housing units and segregation areas, and performing wellness checks on residents. Security is a daily responsibility which includes performing shakedowns, dealing with non-compliant residents and medical emergencies, PREA complaints, use of force reporting, reviewing cameras for any incidents or injuries onsite.

Work Schedule: The CRC is a 24/7 department which includes positions to work on 1^st, 2^nd and 3^rd shift. Lieutenants will be required to work 40 hours per week plus overtime which includes weekends and holidays.

Job Responsibilities

• Leadership & Supervision - Directly supervises Sergeants and Correctional Officers. Provides coaching, mentoring, and oversight of staff performance. Conducts evaluations, recommends discipline, and enforces accountability. Ensures adequate staffing levels and shift coverage.
• Security & Facility Operations - Oversees resident counts, housing unit operations, searches and security checks. Responds to emergencies and assumes command during critical incidents. Reviews incident reports, use of force documentation, and disciplinary records. Ensures adherence to security policies, classification standards, and safety protocols.
• Resident Management & Resident Programs - Monitors resident housing assignments, movement, visitation, and recreation. Reviews grievances and disciplinary hearings for fairness and compliance. Coordinates with programming, medical, and mental health staff to support resident needs while maintaining security.
• Policy Compliance & Administrative Duties - Interprets and enforces facility policies, procedures and regulations. Prepares reports, shift logs, and documentation for upper management. Participates in audits, inspections, and investigations. Ensures compliance with PREA, ACA, NCCHC.
• Training & Staff Development - Provides training on emergency response, security practices, and inmate management. Ensures staff certifications (e.g., CPR, first aid, defensive tactics, etc.) remain current. Conducts roll call briefings and debriefings to maintain operational readiness.
• Emergency Preparedness & External Coordination - Leads and evaluates facility emergency drills. Maintains readiness for fires, escapes, disturbances and medical crisis. Coordinates with law enforcement, fire, and medical agencies.
• Ability to lift and carry up to 50 lbs.; ability to push and pull up to 100 lbs.
• Other duties as assigned.

Required Education, License/Certification and Experiences

• Current residency within the State of Wisconsin upon application required
• Valid Wisconsin Driver's License required and must be maintained throughout incumbency
• High School Diploma, GED or equivalency required
• Two (2) years or more of work experience in a Correctional Officer role required
• Six (6) months or more of work experience in a Supervisory or Management role required
• Law Enforcement Standards Board (LESB) certification required
• Self-Contained Breathing Apparatus (SCBA) certification required
• CPR certification required
• Taser certification required
• 24-hour Yearly In-service recertification training required
• Intermediate knowledge of all related computer and software applications such as Microsoft Word, Excel, Outlook, PowerPoint and Teams required
• Excellent communication and decision-making skills are required

Preferred Education, License/Certification and Experiences

• Associate degree or higher in Criminal Justice or closely related field preferred
• Previous experience with software applications such CMS, RMS, Livescan or Morpho ID preferred

NOTE: This original application is open to residents of the State of Wisconsin at the time of application. In accordance with Section 11, Rule 3 of the Civil Service Rules a non-competitive examination will be held for this position. The non-competitive examination will consist of criteria deemed appropriate by the Director of Human Resources. APPLICANTS MUST POSSESS THE MINIMUM QUALIFICATIONS AT THE TIME OF FILING AN APPLICATION.

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Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.