Job Title: IT Analyst/ IT Hardware Asset Management - Analyst 1
Location with zip code: Seattle, WA, 98101
Pay Rate: $20/hr. to $25/hr. on W2
Shift Timing (Day/ Evening/ Night: Day
Duration: 6 months
Job Description:
- IT Hardware Asset Analysts leverage communication, technical, and analytical skill sets to identify, deliver, maintain, and optimize scalable solutions and value to the customer.
- Always curious, Analysts understand how process and technology changes fit into the company strategy.
- Success is measured through a variety of methods including process improvement, effective use of technology products, metrics/data driven decision making, speed to delivery/resolution, and overall customer service provided to the end user.
- Hardware Analysts will support/use various technology platforms including PC/Mac desktops, laptops, retail selling devices, and mobile devices.
Role & Responsibilities:
- General knowledge and understanding of IT hardware, peripherals, and specifications including: desktops, laptops, mobile devices, shared devices, printers, and retail selling devices.
- Analyzes device options to meet the needs of the business, including tech compatibility
- Process customer requests for new device orders, break-fix, or replacements per existing policy and guidance
- Supports accurate device inventory and organization for all devices across multiple locations
- Prioritizes and drives tasks that support program scope, measuring ongoing effectiveness
- Awareness of industry practices, strategies, and processes within retail and technology
- Awareness of technology tool sets
Behavioral Competencies:
- Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them
- Follows through on commitments and obligations and uses company resources wisely
- Understands overall business objectives and priorities and how efforts align
- Remains creative and open to new ideas
- Collaborates, influences, and builds consensus through constructive relationships and effective listening
- Solves problems by incorporating data into decision making
- Focuses on solutions and identifies and removes barriers to problem solving
- Adjusts to changing situations and expectations in a positive way
Qualifications:
- 1-year Analyst, Financial Analyst, Logistics, or Technician experience
- BA/BS degree or equivalent work experience
- Prior experience with ServiceNow ITSM a plus
- Microsoft Office suite expertise
- Ability to lift 40 lbs.
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22nd Century Technologies, Inc.
Pay Rate: $20/hr. to $25/hr. o
Aug 29, 2025