Job Details
Job Location: Northbrook - NORTHBROOK, IL
Position Type: Regular Full-Time
Salary Range: $47000.00 - $56500.00 Salary
Job Category: Staff
Description
This position reports to VP/Deposit Operations and Wire Department Manager.
Basic Function
Work with the Deposit Operations Team to complete a wide variety of assigned deposit related functions accurately and in compliance with established policies and procedures.
Essential Duties
Exception Processing
- Responsible for monitoring, researching, and processing a variety of exception items daily such as, but not limited to:
- Non-post
- Stop payment
- Overdraft
- Positive Pay
- Incoming and outgoing return items, including check, ACH and card services
- Reclamation and death notice entry
- Prenotification and notification of change
Wire Transfer Processing
- Perform daily wire transfer functions such as, but not limited to:
- Monitoring wire transfer email
- End of day closing functions including posting verification and balancing
- Wire call backs
- Input, verify, and releasing outgoing wire transfers and releasing incoming wires in accordance with policy and procedure.
Client Services
- Maintains outstanding internal and external Client service relations through courteous and responsive support
- Assist other departments, as needed, by providing counsel and information as it relates to the Deposit Operations' policies and functions
- Direct internal and external Clients to the appropriate personnel to resolve more complex questions or problems
- Provide requested research and documentation for internal and external Client requests
Process routine daily functions such as:
- Complete daily internal client requests received via e-mail in a timely manner such as, but not limited to change of address, account transfers, stop payments, account research, sweep transfers, ACH transfers, transaction & client corrections, etc.
- Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of Illinois
- Prepare reconciliations for assigned general ledgers and other internal accounts such as, but not limited to: ATM control and settlement, official checks, ACH settlement, ICS and CDARS, federal withholding, in process, etc.
- Issue and balance check files
- Review and approve mobile & merchant deposit review exceptions
- Legal requests such as: levies, garnishments, subpoena for records, etc.
- Chex Systems maintenance and reporting
- Fraudulent claim processing
Nonessential Duties
Qualifications
Knowledge, Skills & Abilities
- A working understanding and application of all policies, procedures and regulations pertaining to Deposit Operations
- Ability to operate in a team environment to accomplish shared goals
- Ability to multi-task and effectively manage time
- Ability to perform tasks quickly and accurately
- Detail orientated
- Good mathematical and problem-solving skills
- Tact and diplomacy in dealing with both clients and employees
- Good communication skills and pleasant telephone manner
- Proficient computer skills
Training & Experience
- High school diploma or GED
- Microsoft proficiency
- Three years of banking experience preferred
- One year of deposit operations experience preferred
- Experience with various Fiserv applications helpful
Compensation
- Expected Salary Range: $47,000 - $56,500
- Salary will be negotiated based on relevant skills and experience as well as internal equity and alignment with market data.
Benefits
First Bank Chicago offers a comprehensive benefits package including medical/dental/vision/life insurance; 401(k); paid time off (PTO); and eligibility for an annual bonus. For a complete listing of benefits, please visit our website: https://firstbankchicago.com/Employee-Benefits .
First Bank Chicago is an Equal Opportunity Employer: disability/veteran Crain's Chicago Best Places to Work 2018 I 2019 I 2020 I 2021 I 2022 I 2023 I 2024
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