Program Coordinator I

Rutgers University

life insurance

United States, New Jersey, Newark

Aug 16, 2025

Position Details

Position Information

Recruitment/Posting Title	Program Coordinator I
Job Category	Staff & Executive - Administrative & Support
Department	Summer Session - Nwk
Overview	The Office of Lifelong Learning is committed to promoting continuous education and skill development for individuals at various stages of life, including students, adults, and seniors, as well as those pursuing personal or professional growth. Through a comprehensive and strategic approach, we cultivate dynamic partnerships with schools, centers, and departments, ensuring the delivery of accessible credit and non-credit courses, programs, and certificates tailored to a diverse community of lifelong learners, including pre-college students, current students, visiting college students, and non-degree-seeking individuals. Our services encompass a wide range of functions, including the operations and administration of summer and winter sessions, recruitment and enrollment technology solutions, marketing and communications, financial services, student services, human resources, reporting, and strategic program development. Through these initiatives, we strive to create an enriching educational environment that nurtures the ongoing learning aspirations of our community.
Posting Summary	Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Program Coordinator I. Reporting to the Assistant Director, this role is responsible for the strategic planning, organization, administration, and execution of the daily operations of programs offered or supported by the Office of Lifelong Learning. The focus of this role is on implementing a holistic approach that ensures the accessibility and impact of our services, while promoting the benefits of acquiring new knowledge, skills, and competencies throughout one's life. This position is responsible for and not limited to the following: Manage the day-to-day programmatic, administrative, and technical activities Contribute to the strategic planning and execution of new programs and initiatives. Ensure programs and activities comply with university policy, identify and mitigate potential risks Work collaboratively with various campus units, academic centers, and Enrollment Services-including the Registrar's Office, Student Accounting, Financial Aid, and the One Stop-to meet programmatic goals and objectives Collect, analyze, and manage student data; maintain student databases; facilitate course registrations; monitor enrollment activity, and ensure student information and enrollment details are accurate and up to date Act as the primary liaison for both prospective and current students, ensuring clear communication and support throughout their engagement with the programs Design and execute comprehensive marketing campaigns aimed at increasing program visibility and interest. This includes performance tracking and analysis, as well as content creation for a range of channels such as email, social media, digital platforms, and traditional marketing Utilize clear communication and strategic targeting to effectively articulate the unique advantages of Rutgers University-Newark Lifelong Learning programs to specific audiences Coordinate and oversee the entire life cycle of advertising and design projects, from concept to final delivery to the University Communications and Marketing department and external vendors Employ strategic, data-driven assessments of industry trends and best practices to continuously refine marketing efforts and campaign strategies Optimize departmental websites to align with departmental goals and comply with the university's brand standards. Coordinate, design, and execute new website projects through to implementation Coordinate and execute all administrative and logistical aspects of the department's application portals and enrollment management systems. This includes maintaining and updating applications, applicant data, communications, and more to ensure a user-friendly experience for applicants and students Create instructional materials and training resources to aid system users, including applicants, current students, and staff Responsible for working directly with third-party application developers to troubleshoot technical issues, advocate for system enhancements, and oversee updates to the application portal to ensure optimal functionality
FLSA	Nonexempt
Grade	04
Salary Details
Minimum Salary	59893.480
Mid Range Salary	73909.480
Maximum Salary	87925.480
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours (per week)
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement.
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Requires a bachelor's degree or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of program design and execution, coordination Requires a minimum of two years relevant experience in a program coordination, marketing, administrative function
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Organization, facilitation, data collection, general research principles and practices, report analysis Writing, social media networking, marketing and advertising, and promotion/outreach Ability to work well individually as well as in a team setting Experience in higher education Ability and willingness to work evenings and weekends as required Firm understanding of marketing strategies preferably in higher education Ability to initiate and foster strong internal and external partnerships Strong communication and interpersonal skills
Preferred Qualifications	3 to 5 years of relevant experience preferably in higher education Experience in developing marketing and social media strategies geared towards high school and/or non-matriculated students Database design and management proficiency Experience in developing student engagement activities Ability to multitask and prioritize work in a fast-paced environment with relatively short turnaround time on program objectives and academic sessions
Equipment Utilized	Microsoft Office Rutgers University student information system (IMS) Rutgers University Course Scheduling System (CSS) Drupal on Pantheon Social Media platforms Canvas Peoplesoft Education Advisory Board (EAB) software Qualtrics Constant Contact Adobe Creative Cloud Application for Noncredit Online Registration (ANCOR) Orchestrate
Physical Demands and Work Environment	Must be able to work nights and weekends as required Capable of lifting and transporting 25 lbs
Special Conditions

Posting Details

Posting Number	25ST1664
Posting Open Date	08/15/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-Newark
Home Location Campus	Rutgers University-Newark
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement