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Remote New

Virology Customer Representative

Syneos Health/ inVentiv Health Commercial LLC
paid time off, sick time, 401(k)
United States, New Hampshire, Manchester
Aug 14, 2025

Description

The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting Company Party's business model. He/she is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through activities relative to the customer strategy, keeping with Company Party's values and standards as governed by Company Party's policies, and providing information to support healthcare professionals using Company Party approved messaging and resources. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge for successful execution of all Field Sales competencies.

You will:

  • Meet and/or exceed performance objectives in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customers.
  • Deliver specific presentations of Company Party's product to appropriate health care professionals in both the clinic/office and hospital setting by utilizing approved messaging and resources from Company Party.
  • Effectively utilize and manage all Company Party approved resources to optimize customer engagement.

Essential Requirements:

  • Bachelor's degree
  • 5+ years pharmaceutical sales experience with a proven track record of success
  • Proven experience selling in an institutional setting and the ability to navigate throughout complex accounts
  • Valid driver's license and the ability to travel as necessary, including overnights and/or weekends
  • Must live within territory or within territory boundaries

Desired Requirements:

  • Master's degree in business or life sciences
  • 3+ years specialty sales experience, preferably in infectious or rare disease, immunology, or oncology

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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