Manager, Client Success - Spectrum Reach

Charter Communications
United States, North Carolina, Charlotte
Aug 09, 2025
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms. Spectrum Reach operates in multiple states and local markets that can reach over 27 million households by creating scalable advertising and marketing services driven by data insights and award-winning creative services. BE PART OF THE CONNECTION As a Manager of Sales Operations on the Local Sales Operations and Strategy team, you'll work with Sales to make sure they have the data, information and materials needed to support the sale of our innovative multi-screen product portfolio. Your creativity and attention to detail will provide essential partnership support, setting up our teams and business for success. If you enjoy variety in your daily work environment, supportive and motivated teams, and the opportunity to make a difference in each client's business, then Spectrum Reach is the place for you. WHAT OUR MANAGERS OF SALES OPERATIONS ENJOY MOST Managing all market Account Planners (APs) and Account Coordinators (ACs) Interviewing, selecting, and onboarding all ACs and APs Regularly meeting with Sales management Managing market trade requests and needs Assisting in market reporting that is requested Spectrum Reach's Sales Operations and Strategy team is a high-performing culture that plays an essential role in delivering cutting-edge advertising solutions to our clients. On any given day, you'll find yourself balancing multiple competing priorities, collaborating with internal teams, and building relationships with key internal stakeholders. If you're someone who embraces change, partnership, and the pace of innovation, you'll be empowered to succeed here. WHAT YOU'LL BRING TO SPECTRUM REACH Required Qualifications Experience: 1+ year of supervisory experience Education: Bachelor's degree or relevant work experience Technical Skills: Strata View, Pilot, TIM and/or CRM Skills: Knowledge of Ad Sales products Abilities: Multi-task SPECTRUM REACH CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: We invest in your learning and provide paid training and coaching to help you succeed Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed Total Rewards: See all the ways we invest in you-at work and in life Apply now, connect a friend to this opportunity or sign up for job alerts! SSU535 2025-58658 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.