Software & Connectively - Proactive Quality Manager

Stellantis
United States, Michigan, Auburn Hills
1000 Chrysler Drive (Show on map)
Jul 24, 2025
Institutionalize a culture of quality first in product development with a focus on issue prevention and detection. Ensure robust development and validation processes for all regions while leveraging and improving global knowledge. Scope: Technology and advanced product development for Software Lessons learned from development and serial life issues Responsibilities: Complete lessons learned for warranty, yard holds, and high-severity development issues Define and validate corrective actions Apply lessons learned in global requirements and validate in regional processes Collaborate with functional teams to integrate lessons learned into upcoming projects Ensure robust and repeatable application of best practice development processes and tools Define and implement corrective actions for identified gaps and opportunities Partner with engineering functional teams to implement corrective actions and best practices Analyze development KPIs, previous issues, and customer feedback to identify systemic design issues and opportunities Implement a proactive training plan using existing modules and peer mentorship Main Interfaces: Quality Teams: Global engineering quality, process, tools, reliability, safety/compliance, total cost of quality, serial life quality, and vehicle assessment quality, Supplier Quality PDT and Others: Functional quality teams, manufacturing, parts & service, etc. Main Animations: Collaborate primarily with functional quality and engineering teams Engage cross-functionally with purchasing, parts & service, Supplier Quality, etc. Manage data sharing and training needs with global engineering quality teams Potential Areas of Focus: On-time functionality (software and connected services) Robust APQP, DFMEA, PFMEA Robust validation (software and connected services) Robust FOTA (Firmware Over-The-Air) Ensuring suppliers follow robust development processes Develop/Maintain KPIs to ensure SW Maturity Alignment of development processes among engineering, suppliers, and manufacturing Proactive Quality Goals: Institutionalize a culture of quality and issue prevention Partner with global meta functions to develop proactive quality plans Ensure robust analysis and validation of development and serial life issues Provide cross-functional feedback and resolve process gaps Develop and improve key proactive KPIs Required Qualifications: Bachelor's degree 5+ years in the business of which 3+ years of experience in SW quality management or SW engineering Fluent in English Leadership in guiding cross-functional work groups Excellent interpersonal skills Delivery-oriented mindset