Accounts Receivable Contract Specialist, Finance Operational Support

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:
We are currently seeking an Accounts Receivable Contract Specialist to join our Finance Operational Support team. This full-time role will primarily work on-site, with the ability to be hybrid after fully trained (SHIFT).

Purpose of this position: Provides collaborative support to HHS Business Partners to achieve the financial revenue goals and objectives of the organization. The Accounts Receivable Contracting Specialist (ARCS) takes the lead in negotiating professional sales contracts to ensure compliance with HHS policies, Federal, State, and Local law. This position also provides key revenue enhancement identification, pricing and data analysis. The position works with External Customers and HHS Stakeholders to ensure Compliance with Contract Requirements.

As a key position in Finance Operational Support (FOS), this role includes opportunity identification/analysis, contract development, bidding, negotiation, implementation, database storage/retrieval and performance monitoring.

RESPONSIBILITIES:

• Works collaboratively with all key stakeholders on revenue enhancement initiatives
• Effectively manage, facilitate, engage and negotiate with all involved parties, executive leadership, management, clinicians, medical staff leadership, legal representatives, and other customers
  
  
  
  • Acts as the lead negotiator with customers to obtain the best possible value for HHS
  • Ensures contract requirements are understood and prioritized with all parties involved
  • Tracks and maintains up-to-date customer contract lists
  • Monitoring contract performance and compliance with contractual obligations
  • Documenting identified risks and opportunities associated with contractual agreements
  
  
  
  
• Ensure mutual understanding of contract requirements between all parties involved; including the communication and education of management relative to the use and dissemination of contract data, particularly as it relates to confidential information and strategies for customer discussions
• Provide timely contract assessment and data analysis to senior management as well as departments that are selling services
• Provide the necessary information and support to internal clinical and operational departments and functions to enhance revenue management performance. Report on analytical data for monitoring contract activity and compliance
• Develop and obtain required approvals and communicate appropriate policies and procedures related to contracting authority, contract development, negotiation, signatory authority, implementation, tracking and performance monitoring
• Establish and monitor key metrics for HCMC Stakeholders and Customer satisfaction
• Perform additional related duties or activities as assigned

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's Degree in business administration, finance, supply chain or a closely related field
• Three years of progressively responsible Sales, Strategic Sourcing, or Purchasing experience

-OR-

• An approved equivalent combination of training and experience including, but not limited to work experience commensurate with minimum education requirements, business experience, military or other government experience, knowledge in subject matters that would be covered by minimum education requirements, or experience in areas commensurate with or within the scope of the minimum work experience

Preferred Qualifications:

• Five plus years of experience in Finance, Strategic Sourcing, or Purchasing
• Experience working in a hospital finance department; particularly experience with selling professional services
• Demonstrated track record of leading teams through organization highly visible change

Knowledge/ Skills/ Abilities:

• Must have knowledge of state and federal purchasing, sales and/or contract law
• Ability to communicate effectively both verbal and written in a clear-concise manner
• Advanced proficiency in Microsoft applications: Excel, Word, and Outlook
• Solid knowledge of ERP and/or MISS systems
• Strong project management skills including the ability to plan, organize, and complete work projects in a cross-functional team setting
• Ability to form and maintain strategic alliances (internal and external)
  
• Experience with large sales agreements and negotiations
• Strong presence of command and influence
• Experience with managing an RFX process
• Deadline-oriented with the ability to manage competing priorities under pressure
• Strong relationship management skills with the ability to gain buy-in from key stakeholders

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.