Digital Solutions Project Manager

Digital Solutions Project Manager

REMOTE ILLINOIS

Regular

MERIEUX NUTRISCIENCES

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!

YOUR DAY TO DAY LIFE

We are looking for a Digital Solutions Project Manager in USA. Your mission will be to:

Position eligible for candidates residing in Illinois

Purpose (Objective):

As part of the Digital Solutions team, the Project Manager is responsible for the implementation, support, and on-going projects for all solutions offered by Digital Solutions. Responsibilities include the implementation of both EnviroMap and QualMap, supporting clients as needed via our ticketing system, lead and manage special projects, facilitate and assist the training of internal employees.

Main activities:

* Meet customer expectations during implementation, support, and project management as measured by customer surveys.

* Manage onsite and/or remote installation of the EnviroMap and QualMap.

* Travel up to three times per month to implement the software, including international travel.

* Work with Sales/Support/Development/Labs to install and support software.

* Develop strong product knowledge of the Digital Solutions offered to assist customers and potential customers with a strong professional presentation of EnviroMap and QualMap.

* Develop and deliver professional software demonstrations directed at potential/current customers.

* Support changes/augmentations of the software for current customers.

* Work together with staff to write documentation and instructions for end-users.

* Develop a strong internal working relationship with MXNS Account Managers, Digital Solutions Implementation Managers, Digital Solutions Development Team, Digital Solutions Sales Team, and Customer Care.

* Test new versions/updates of the software as needed and provide constructive feedback to development.

* Develop and maintain a working expertise relating to food safety and quality programs, and how EnviroMap and QualMap can be an enhancement.

* Participate in sales meetings, implementation meetings, Digital Solutions meetings and training events as needed.

* Perform other related duties as needed.

Communication:

Internal Interlocutors: Seen as a primary resource to organize, manage and implement EnviroMap at facilities and/or labs worldwide. Required to establish a strong working relationship with the MXNS sales force, Digital Solutions Sales Force, Digital Solutions Team, and MXNS lab personnel.

External Interlocutors: Customers

YOUR PROFILE

Knowledge:

Profile:

* B.S Degree (preferred)

* At least 2-3 years of relevant work experience required.

* A broad knowledge of food safety programs is desirable including environmental monitoring, finished product sampling, HACCP, food microbiology, food chemistry and research capabilities.

* A successful foundation in software customer service with an emphasis on microbiology and/or chemistry is desirable.

* A broad knowledge of software implementation, testing and support.

* General knowledge of personal computer operation is necessary to develop reports, assist clients and demonstrate the EnviroMap product.

Required skills:

* Fully developed interpersonal and written communication skills to interface with our internal team and customers.

* Self-management skills such as time management, organizing and problem solving is necessary to ensure implementations are concluded timely and on budget with the quality desired.

* Excellent facilitation, collaboration, negotiation, and presentation skills

Management:

None

Work Environment:

The incumbent works from a Company location and/or their home office with proper lighting and temperature control. Overnight auto and air travel may be necessary for client visits and for visiting other laboratory locations. Manual dexterity is essential to create work products on the computer. Incumbent must be able to enter a variety of workplace environments to meet with and service existing clients. Travel can be anywhere from 20-30%

Compensation Package Overview:

• Compensation Range: $65,000 - $70,000 depending on experience

• Potential bonus: Up to 5% based on performance.

Full Time Eligible Benefits Overview:

• Comprehensive medical, dental, and vision insurance plans.

• Generous vacation package to support work-life balance following state and local ordinances.

The information above provides a general overview and may vary based on specific job responsibilities, location, or other factors. Details will be clarified during the hiring process.

WHY JOIN US?

• Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
• Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise.
• Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
• Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences.
• Because you would grow in an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.

Ready for the journey?

To apply please click on 'Apply now' button