AD Upper Div. Housing - Student Behavior & Support - 135477

Join the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff.

As a member of the HDH team, you will be part of a self-funded unit with over 900 staff employees, 1,000 student employees, and an annual operating budget of $250 million, providing housing and dining services to over 20,000 students, faculty, staff, and their families. RRSS is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division.

The Upper Division Housing team leads the residential student experience and serves continuing and transfer students from all undergraduate colleges who live across five residential communities; Pepper Canyon East, Matthews Apartments, the Rita Atkinson Residences, Pepper Canyon West and apartments and residence halls formerly a part of Marshall College. Housing over four thousand students, the Upper Division Housing team is critical to enhancing the student experience and increasing student engagement.

Under the direction of the Associate Director of Upper Division Housing, the Assistant Director, Upper Division Housing - Student Behavior & Support manages the residential conduct process for residential community standard violations, compliance with University standards, and prevention efforts. The Assistant Director, Upper Division Housing - Student Behavior & Support collaborates with college and university officials and departments in the management of student crises. In addition, the Assistant Director, Upper Division Housing - Student Behavior & Support provides counseling and conflict mediation, enforcement of university policy and resolves conduct issues. The Assistant Director, Upper Division Housing - Student Behavior & Support position requires well developed levels of, and demonstrated education and experience in, working independently, implementing organizational goals, understanding college student development, making decisions that impact individual residents, office administration and crisis response.

Using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under general supervision to provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention.

• Thorough knowledge of advising and counseling techniques.

• Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.

• Thorough knowledge of Student Affairs / Student Life specialization.

• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.

• Abilities in project management, problem identification and reasoning skills.

• Ability to develop original ideas to solve problems.

• Skilled to manage a broad range of student services within the residential life community and knowledgeable of university services and resources.

• Ability to apply professional approaches to solve problems and organize programs and projects.

• Must be available to work flexible hours including evenings, weekends and holidays.

• Attendance at new student and parent orientations, Move-in & Move-out, the annual Leadership Retreat, the Sun God Festival, Family Day, Transfer Admit Day and other campus-based programs as assigned is mandatory.

• Background check required.

CANRA Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18.

Some positions filled under this posting may be required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.