Senior Manager Equipment Finance Vendor Onboarding

This position leads the Vendor Operations activities of the Equipment Finance division. Provides management oversight for a team of associates and works closely with external partners and internal sponsors of new and existing business transactions with the vendor partner network which the Equipment Finance Division's primary source of business activity. Partners with Operations and Sales Leadership, Credit, Business Development and other internal business teams and heads the New Business Committee. Responsible for the structure and setup of new and existing vendor relationships.

Business Support - Supports business development efforts to establish new programs and new products by participating in development calls with prospective new Vendor Partners and working across business teams to launch a new vendor program or new product as well as managing the vendor administrative and program needs throughout the life of the vendor partner relationship.

Managerial Functions - Establishes and monitors expectations to achieve company and department goals and promote Behavorial True North. Makes appropriate changes to procedures, and continually streamlines operational process to gain efficiencies and enhance the customer journey in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes team achievements by providing professional development.

Collaboration - Works with all levels management to support business strategy and ensure goals are achieved. Serves as the liaison between Equipment Finance Vendor Operations and other business units.

Compliance and Operational Risk - Ensures compliance with all policies, processes, and internal controls. Facilitates internal and external audits of Vendor Operations. Acts a control point for vendor management to validate onboarding of new sources of business by ensuring the legitimacy of the entity, ensuring the legal documentation meets business rules in conjunction with the Law Department and more importantly onboarding the programs in adherence to the agreed upon terms and conditions.

Bachelor's Degree and 6 years of experience in Banking and/or Finance Originations, Underwriting, Leadership, and/or Operations

- OR -

High School Diploma or GED and 10 years of experience in Banking and/or Finance Originations, Underwriting, Leadership, and/or Operations

Additional Requirements:

People management experience with proven leadership and mentorship expertise

Advanced attention to detail

Professional written and verbal communication skills

Banking and/or Finance industry experience

Ability to manage relationships with internal and external stakeholders

Customer service and/or account management experience including handling escalations

Preferred Qualifications:

Bachelor's Degree in Business Administration or Finance

Commercial Equipment Financing experience

Large Financial Institution or Commercial Banking experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.