Lead Certified Medical Assistant

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Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage candidates of all races, colors, ethnicities, religions, perspectives, sexes, backgrounds, and lived experiences to apply.

A Brief Overview
The Lead Medical Assistant is responsible for all the duties required of the Certified Medical Assistant. In addition the Lead Medical Assistant oversees and assists with supervising the other certified medical assistants and procedures for all of the programs and services provided in the Primary Care Center. Ensures that the staff is trained and maintains hospital's standards for service excellence.

The Lead Medical Assistant will develop and conduct daily morning huddles with Certified MA staff and floor team to review reschedules, assignments, lunch breaks & coverage, as well as any other issues affecting daily flow.

What you will do

• Oversees and supervises the medical assistant staff and their work flow
• Supports Site Leadership in creating and helping to monitor performance indicators
• Acts as liaison between site leadership, providers, other clinical staff and the medical assistants
• Oversee daily clinic functions and assist with issues that arise during office hours
• Acts as primary preceptor for new MA staff

Education Qualifications

• High School Diploma / GED - Required
• Technical Diploma Medical Assistant Program - Required

Experience Qualifications

• At least one (1) year work experience - Required
• At least three (3) years related healthcare experience - Preferred and
• Previous customer service background - Preferred

Licenses and Certifications

• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) - within 3 months - Required or
• Registered Medical Assistant (RMA) - American Medical Technologist - within 3 months - Required or
• National Certified Medical Assistant (NCMA) - National Center for Competency - within 3 months - Required or
• Certified Clinical Medical Assistant (CCMA) - National Center for Competency or National Healthcareer Association - within 3 months - Required or
• Clinical Medical Assistant Certification (CMAC) - American Medical Certification Association - within 3 months - Required or
• Nationally Registered Certified Medical Assistant (NRCMA) - National Allied Health Test Registry - within 3 months - Required and
• Cardiopulmonary Resuscitation (CPR) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - within 3 months - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite-at any CHOP location, for any portion of time-must be vaccinated for COVID-19. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.