As an Account Executive, you will act as a link between clients and the agency. You must understand your clients' needs and objectives and liaise closely with them. You will deal with a range of client and agency day-to-day functions, and will be responsible for coordination of projects, ensuring clear communication to all involved. The Account Executive ensures all work is executed flawlessly, on time and on budget.
What Will You Do?
- Manage account relationships with appropriate client stakeholders providing regular status updates
- Grow client relationships in terms of project deliverables and service level satisfaction
- Take and distribute meeting notes and call recaps after all meetings and follow through on next steps
- Own and monitor and disseminate client brand guidelines and visual system requirements to ensure all marketing communications match specifications/guidelines
- Ensure agency internal project management software (Teams) is organized and up to date based on Account Director and Project Manager requirements
- Coordinate with project management creative, technical and production teams, to establishing project plans, timelines, production guidelines and budgets
- Understand the client's business objectives and proactively manage Client and Agency team expectations
- Maintain client financials, including billing
- Proactively manage expectations and communicate project and risks to internal team and client
- Support account team in overseeing the development of briefs, statements of work, and project templates and tools
- Manage client relationships, specifically junior level clients, ensuring client satisfaction
What Do You Need?
- Traditional and digital experience
- You must have the ability to learn and understand multiple disciplines required to effectively create and execute digital, print, and other offline executions/tactics
- Ability to establish priorities and objectives and make realistic commitments
- Ability to balance the needs of the client with the agency
- Ability to head off potential conflicts and problems before they materialize and have strong problem-solving skills
- Have Strong problem-solving skills
- Ability to work independently and willingness to take assignments readily
- The confidence to offer unsolicited suggestions and ideas
- Desire to maintain and continually improve personal knowledge base
- Ability to change course of action when appropriate or necessary
- Ability to handle pressure and stress without sacrificing quality
- Ability to maintain constructive project goal direction in the face of unanticipated time constraints
- Great listening skills
- Excellent communication skills, both written and oral
- Be a team player
- Superior organization skills and be detail oriented
- Professional and positive attitude
- Ability to juggle multiple assignments
- Ability to work in a fast-paced environment
- Ability in client budget management
- A team-oriented personality
- Leadership abilities
- Strategic thinking capabilities
- A basic understanding of metrics and CEO
We Are Seeking Someone With:
- Bachelor's degree, or equivalent business experience
- Minimum 2 - 3 years of agency experience
About MRM:
MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity-all to the service of helping businesses grow meaningful relationships with people. MRM is part of MWG and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit www.mrm.com.
We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any of her occupationally irrelevant criteria.
The salary range for this position is $50,000 to $60,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; the associated discipline; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
MRM McCann
Jun 14, 2025