Marketing Operations Specialist

Purpose and Scope:

The Marketing Operations Specialist is responsible for supporting the daily operations and processes for marketing initiatives across all therapeutic areas at Tolmar. This role will act as the administrative liaison between marketing, compliance, tradeshows, purchasing consultants, and vendors to ensure operational efficiency and strategic cross-functional partnership.

Essential Duties & Responsibilities

Marketing Operations & Execution

• Support all contract processing needs for marketing
• Collaborate with internal teams to ensure process efficiencies and timely execution of contracts
• Track and manage contract timelines, expirations, and extensions
• Coordinate new vendor onboarding
• Manage communications with Accounts Payable to allow for timely processing and payment of invoices

Promotional Material Management

• Oversee printed promotional material inventory, warehouse and online fulfillment management.
• Coordinate print production of materials
• Maintain digital content libraries across all brands for sales utilization
• Evaluate content utilization across digital platforms to drive salesforce effectiveness

• Maintain audit-ready documentation for campaigns and spend tracking

Conference & Speaker Program Support

• Manage and coordinate tradeshow collateral
• Ensure conference data is shared and analyzed by Analytics team
• Partner with compliance and marketing to complete necessary conference and healthcare provider service request forms
• Provide administrative assistance to successfully execute programs in partnership with healthcare providers

Process Optimization & Project Management

• Support marketing budget tracking and vendor management
• Support marketing planning cycles and cross-functional alignment

Knowledge, Skills & Abilities

• Preferred 1+ years of experience in marketing/operations, preferably in pharma/biotech or agency experience
• Highly organized, detail-oriented, and comfortable working in a fast-paced environment
• Excellent communication skills and stakeholder management ability
• Ability to work effectively within a shared services model
• Excellent organizational, problem-solving, and interpersonal skills
• Ability to organize and manage multiple competing initiatives
• Ability to communicate effectively at all levels of the organization to communicate results of the data analyses and trends

Preferred Tools/Platforms

• Microsoft office suite
• Veeva CRM/Vault (preferred)
• Salesforce Marketing Cloud
• Tableau or Power BI
• Monday.com or similar project management tools
• Agiloft
• MedCompli
• Marketing Cloud
• SalesForce
• MobileLocker

Core Values

• Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.
• Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.
• Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.
• Constantly Improve: We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.
• Are Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.

Education & Experience

• Bachelor's Degree required
• 6-10 years directly working in data infrastructure roles
• Pharmaceutical industry experience preferred
• Direct statistical analysis experience such as forecasting, data mining, and targeting preferred

Working Conditions

• Office environment; requiring sitting and standing

Compensation

Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.

The pay range for this position at commencement of employment is expected to be between ($65,000 and $80,000 year); however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.

About Tolmar

Tolmar is proud to have earned a reputation for performance and innovation. Through a progressive company culture, Tolmar has established a legacy as a trusted name in the research, development and manufacturing of high quality topical products used in dermatology, and extended release dosing forms for products commonly used in urology and oncology. Founded in 2006, we are a private company known internationally for our advanced drug delivery capabilities and our unmatched commitment to our partners, and to the patients and provider communities we serve.

Since our inception, Tolmar has produced 22 marketed products supported by 5 New Drug Applications (NDAs) and 17 Abbreviated New Drug Applications (ANDAs) across urology and oncology and dermatology. With more products forthcoming, our dedicated pipeline reflects Tolmar's future-focused approach.

Tolmar offers exciting opportunities that will leverage your abilities, expand your skills, and reward your contributions in an atmosphere that encourages both personal and professional growth. Additionally, Tolmar offers competitive compensation and excellent benefits including:

• Competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• HSA through our HDHP
• CompleteCare reimburses you and your dependents for eligible health care expenses and premium expenses incurred under alternate group health coverage
• Generous 401K match - currently match 100% of your contributions up to the first 6% of compensation and 50% from 7%-12%, but never greater than 9%
• Tolmar-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Employee Assistance Plan, Legal Guidance and Funeral Planning & Concierge Services
• Adoption and family-planning benefits, Fertility and Family Forming Benefits
• Generous paid time off, including:
• Vacation, sick time and holidays
• Volunteer time to participate within your community
• Discretionary year-end shutdown

We provide a positive work environment designed around the philosophy of mutual respect and the challenge and rewards of contributing to the continued success of our organization. Tolmar is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.