Facilities Technician-Morganton

Join Team NCSSM at the #1 rated Best Public High School in America for 2025

POSITION TYPE: Permanent, 12-Month, SHRA, FLSA Non-Exempt, 1.0 FTE

HIRING SALARY RANGE: $36,467 - $38,352

Hiring salary will be determined based on education, experience, equity, budget, and market considerations.

NCSSM and the Morganton Facilities Management Department foster an environment of collaboration across departments and divisions and support community-engaged service and research. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu.

Description of Duties:

The Facilities Technician is responsible for the execution of facilities maintenance and repair work orders as assigned or supporting other Morganton Facility Management staff toward the overall maintenance of the campus.

This position 1) provides customer service to students, staff, & vendors, 2) responds to work order requests as directed by the Facilities Generalist and Assistant Director of Morganton Facilities Management, 3) assists other Morganton Facilities Maintenance staff in completing work orders and general maintenance of the NCSSM-Morganton campus, 4)Provides assistance in supporting the division to ensure that the NCSSM-Morganton campus facilities meet NC building codes, ADA regulations and OSHA standards.

Professional technical knowledge and analytical skills are used to assist in assuring program goals and outcomes are effectively supported, indoor & outdoor facilities are functioning at optimum performance and OSHA regulations are followed to facilitate a culture of safety to all persons working in the Facilities Maintenance, Housekeeping, and Groundskeeping units.

Knowledge - Technical

Performs a limited variety of recurring and related tasks/functions using easily understood

steps/processes/functions/applications to perform corrective and preventive maintenance or construction of facilities. Provides technical assistance to others by troubleshooting simple facilities maintenance issues and determining their cause. More complex issues are typically referred to a higher-level technician. Skilled at operating basic tools and equipment of assigned trade(s).

Problem Solving

Identifies facilities-related maintenance problems and implements standard courses of action to resolve problems within established project timeframes and administrative and technical requirements. May involve supervisor when dealing with non-routine issues to determine the most appropriate course of action. Solves problems of limited complexity or refers to

appropriate skilled technicians.

Attention to Detail

Follows instructions through standard work orders for assigned tasks. Performs routine or repetitive tasks completely and accurately. Checks work for mistakes before completion of tasks. Compare finished work to what is expected. Seeks approval of the supervisor based upon the complexity of the task completed.

Coordination - Work

Understand objectives and priorities related to activities and tasks in order to follow plans and scheduled projects. Recognizes and obtains required equipment, materials, and tools that are needed to do the job. Accomplishes tasks within established timeframes. Understands obstacles/roadblocks by following prescribed processes to ensure timely task accomplishment.

Communication

States messages in a clear and effective manner; listens to others. Ensures that information gets to the right person within the agreed-upon time frames. Uses appropriate language that is easy for others to understand.

Safety and Health Compliance

Performs tasks and duties safely to avoid danger to self and others. Identifies and informs supervisor of potential safety problems. Warns others of potential hazards. Use appropriate protective equipment following established protocols. Incorporate accident prevention and corrective measures in work-related activities. Follow appropriate post-emergency procedures.

Client/Customer Service

Promptly and attentively responds to customer requests within established parameters and time frames. Performs work in the least disruptive manner possible to customers. Demonstrates courteous actions and follows the organization's established protocol for customer service.

High School diploma or equivalent. Candidates must possess (or be able to get upon hire) a valid North Carolina Drivers License with a clean driving history.

Preferred Standards

Demonstrated possession of the competencies necessary to perform the work.

• Prefer 1 to 3 years of experience in a similar role.

• Ability to multitask and prioritize time-sensitive tasks as well as available supplies.

• Experience working in a construction or maintenance setting.

• Basic to general knowledge of the principles and techniques of assigned trades.

• Basic knowledge of general maintenance and building repair.

• Skill in the use and care of tools and equipment necessary to the work.

• Ability and willingness to gain general knowledge of the Maintenance of Mechanical, Electrical, Plumbing, and Fire Protection systems in a UNC System school.

• Ability to process daily actions and Work Orders within established guidelines and with knowledge of operational processes and procedures. Willingness to respond promptly and accurately within established policies and procedures.

• Proven history of supporting skilled technical tradespersons.

• Familiarity with the challenges associated with material lead times and delays in having materials on hand which could affect the completion of facilities maintenance.

• Proven history of working well with housekeeping and maintenance staff.

• Physical strength sufficient to perform heavy physical tasks for extended periods of time and the ability to lift 50 lbs. unassisted and climb ladders.

Team NCSSM Benefits

NCSSM offers a competitive and comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. Highlights include generous vacation and sick leave; 12 annual holidays; paid parental, family medical, and community service leave; and flexible work schedules where applicable. Leave is earned monthly and pro-rated for part-time employees and those working less than 12 months. Employees also enjoy access to the State Health Plan, multiple retirement options (including TSERS and ORP), supplemental retirement savings plans, tuition waiver benefits across the UNC System, and free access to on-site facilities like a gym, library, and cafeteria. Additional perks include life insurance, disability coverage, flexible spending accounts, and membership eligibility with the State Employees Credit Union.

Please visit NCSSM Employee Benefits for more information.

About NCSSM:

North Carolina School of Science and Mathematics (NCSSM) is a world-class public high school with statewide reach empowering academically talented students from diverse backgrounds from every corner of the state to design their own future. We offer residential high school programs in Durham and Morganton for juniors and seniors or virtual high school courses and programs that students can take alongside their local curriculum, all tuition free. Our wide array of summer offerings for rising 5th- through 12th-graders includes free opportunities for in-state students alongside paid options for students from anywhere in the world. NCSSM Extended Learning partners with communities and regions to advance student learning and outcomes.

Specializing in science, technology, engineering, and math, and embracing the fine arts and humanities, NCSSM has become the model for 18 such specialized schools around the globe since its founding in 1980 and is a full constituent of the University of North Carolina System. NCSSM's Ignite + Transform comprehensive campaign seeks to raise $50 million in private support for our mission.

The new NCSSM-Morganton campus opened in 2022 for summer programs and its first fall academic term. NCSSM-Morganton focuses on the booming fields of data science and artificial intelligence, preparing the leaders of tomorrow to navigate a future driven by data and machine learning, with emphasis on the humanistic implications and ethical use of these tools.

Nearly two-thirds of NCSSM graduates earn a bachelor's degree in a STEM field -- over three times the national average, including 58 percent of our underrepresented minority graduates, which is nearly four times the national average. Nearly three-quarters have earned or are seeking a graduate degree. A 2020 economic impact study found that 54 percent of our alumni continue to live and work in North Carolina, catalyzing nearly $1.3 billion in annual economic activity. NCSSM values the diversity in our student body, and all members of the NCSSM community are expected to foster a safe environment of respect and inclusion for all faculty, staff, and students.

For more information, please read the NCSSM strategic plan and visit ncssm.edu.

How to Apply:

Submit electronic application via this link: Facilities Technician-Morganton.

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least six years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please refrain from submitting multiple applications. However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. There is a 24 hour waiting period before an applicant can re-apply to a position.

If you have questions, please contact Tracy Fullgraf at fullgraf@ncssm.edu.

NCSSM is an EEO/eVerify/VEVRAA Employer