Engagement Coordinators, Workforce Education (Grant Funded)-1

Job Summary

Engagement Coordinator responsible for evaluating individual needs, motivating students to work towards their goals, and monitoring their progress. Engagement coordinators will be responsible for assisting with completing student registrations, meeting with students to create goals, connecting them to resources, and providing tools for their success. Engagement coordinators should possess experience in guiding adult learners in their pursuit of education and workforce training and be familiar with motivation techniques.

Required Knowledge, Skills, and Abilities

• Demonstrate strong commitment to shared accountability and high-quality concierge service and care.

• Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student career and workforce planning, tracking, and engagement with internal and external resources and supports.

• Working knowledge of relevant national policies, practices and legislation that relates to retention, career and workforce coaching, development, and support.

• Exceptional ability to determine individual goals and develop goal-oriented steps.

• In-depth knowledge of motivation techniques and success-enhancement strategies.

• Extensive experience in fostering sustained motivation and focus toward achieving goals.

• Ability to monitor progress and mitigate factors hindering progress.

• Proficiency in keeping up with advancements in workforce education and training.

• Excellent recordkeeping, interpersonal, and communication skills.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualification

• Bachelor's degree plus two (2) years of experience working with underserved and diverse communities.

• Coursework in counseling or social work preferred.

• Bilingual or multilingual preferred.

***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Key Responsibilities

• Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations.

• React and respond appropriately to issues in a dynamic rapidly changing educational/economic environment.

• Determine the personal and professional goals of individual students and identify potential challenges.

• Develop realistic and effective strategies toward realizing goals.

• Provide goal-oriented guidance and steps to success and encourage active participation.

• Facilitate follow-up sessions and integrating feedback.

• Perform progress assessments and utilize motivation techniques.

• Encourage students by recognizing milestones and mitigating challenges that hinder progress.

• Promote success-enhancing cognitive, psychological, and physical habits and routines.

• Consult and collaborate with other stakeholders on students' progress, where relevant.

• Regularly report on progress made and results obtained with students.

• Pursue continued professional development and keep abreast of advancements in the field.

• Present and/or coordinate workshops on topics that supplement and support instructional curriculum.

• Facilitate student success by creating peer networks.Foster student accountability, self-advocacy, self-awareness, and effective use of resources

• Provide excellent customer service.

• Completes required Dallas College Professional Development training hours per academic year.

• Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs.