Configuration Management Administrator

With over 100 years of technological innovation, we help make a wide variety of products possible in the world's most rapidly expanding industries. Our components are found in spacecrafts and defibrillators - from outer space to inside our bodies, and in products we use every day. We have the broadest selection of capacitor technologies in the industry, including an expanding range of electromechanical devices and electromagnetic compatibility solutions.

Summary

We're seeking a skilled and detail-driven Configuration Management Administrator to manage and enhance our ServiceNow Configuration Management Database (CMDB). This role is central to maintaining accurate configuration data and supporting automated discovery across our IT landscape. You'll work closely with infrastructure and process teams to troubleshoot discovery issues, optimize integrations, and ensure alignment with the Common Service Data Model (CSDM) and service mapping standards.

Key Responsibilities

• Maintain and update configuration items (CIs), relationships, and attributes in the ServiceNow CMDB

• Support and optimize ServiceNow Discovery, including MID servers, probes, sensors, and patterns

• Collaborate with infrastructure teams to manage credentials, schedules, and error resolution

• Validate and customize CI classes, workflows, and attributes to meet organizational needs and best practices

• Enforce CMDB governance policies to ensure accuracy, integrity, and compliance

• Assist with Service Mapping and align efforts with CSDM principles

• Integrate ServiceNow with external systems (REST APIs, web services, databases) to enhance CMDB functionality

• Apply data normalization and standardization practices to improve CMDB quality

Required Qualifications

• Bachelor of Science in Computer Science, a similar technical discipline or comparable experience

• 3 or more years of hands-on experience administering and configuring ServiceNow CMDB

• ITIL v3/v4 Foundation Certification is a plus

• ServiceNow System Administrator Certification a plus

• Experience with ServiceNow Discovery, including probes, sensors, patterns, and MID servers

• Knowledge of CSDM, Service Mapping, and ITIL configuration management practices

• Proficiency in ServiceNow integrations (REST APIs, web services, and database connections)

• Strong understanding of CMDB structure, including CI classes, relationships, and workflows

• Proven ability to assess environments, identify gaps, and implement process improvements

• Excellent communication, analytical, and problem-solving skills with proficiency in MS Office tools

• Ability to remain in a stationary position (seated/standing) for extended periods

Location & Work Type

• Fort Lauderdale, Florida or Simpsonville, SC - United States

• Full Time

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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#LI-JD1

YAGEO does not discriminate on the basis of race, color, age, sex, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, protected veteran status, protected genetic information, marital status or any other characteristic protected by applicable federal, state or local law, in making employment decisions including but not limited to hiring, wages, promotions, rewards, and access to training. Qualified applicants and workers shall be provided with reasonable accommodation for disability and religious practices.

What We Offer

• Collaborative work environment that values innovation and teamwork
• Inclusive company culture built on respect, integrity, and continuous improvement

• Career growth opportunities with access to training, and mentorship

• Work-life balance support through flexible practices and employee wellness initiatives

• Comprehensive benefits package including health, retirement, and employee programs

• Global impact by contributing to sustainable solutions and industry-leading technologies

About YAGEO Group

We don't build the final product.
We build what makes it possible.

From resistors to capacitors, inductors to sensors-our components power the breakthroughs that move the world forward.
Electric vehicles. AI data centers. Satellites. Sonar systems.
They move faster, last longer, reach farther-with a spark of us inside.

Headquartered in Taiwan, YAGEO Group unites multiple trusted brands-including YAGEO, KEMET, PULSE, and Telemecanique Sensors and more-into one cohesive force for innovation.
40,000+ employees. 100+ locations. 20 R&D centers. 2,000+ patents. 273,000+ customers.

#1 in resistors and tantalum capacitors.
#3 in MLCCs & inductors
We don't just participate in the future-we enable it.

Why Work at YAGEO Group?

Meaningful work: Every part you help design, test, or improve contributes to real-world innovations.
Global exposure: Collaborate across continents, brands, and breakthrough technologies.
Accelerated growth: With our size, diversity, and momentum, there's no ceiling for where you can go.
Built-in purpose: You're not just part of the process-you're part of the progress.

YAGEO Group. Built into Tomorrow.

Learn more at https://www.yageogroup.com/. #FollowUs for updates!

#Electronics #Innovation #TechCareers #WeAreHiring

With over 100 years of technological innovation, we help make a wide variety of products possible in the world's most rapidly expanding industries. Our components are found in spacecrafts and defibrillators - from outer space to inside our bodies, and in products we use every day. We have the broadest selection of capacitor technologies in the industry, including an expanding range of electromechanical devices and electromagnetic compatibility solutions.