Laboratory Intern/Summer Support - Mt. Juliet, TN

Pace Analytical Services

Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.

Laboratory Intern / Summer Support

SUMMARY:

Responsible for providing support to management and staff with administrative and operational support tasks.

ESSENTIAL FUNCTIONS:

• Performs administrative support which requires the exercise of independent judgment, the application of technical skills, and a knowledge of detailed or specialized activities related to the department to which assigned.
• Maintains and stocks supplies, tools, and related items.
• Assists with the shipping of client orders to include packing, labeling, fulfilling supplies per guidelines, and tracking of shipment, as directed.
• Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations.
• Conducts specific projects related to the department or office to which assigned; may obtain and/or provide information from other organizations, summarize such information and prepare recommendations.
• Enters and retrieves data and prepares reports using a computer; reviews such reports for accuracy and makes corrections as required; operates standard office equipment.
• Acts as a receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; provides information that requires the use of judgment and interpretation of policies, rules, and procedures.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:

Education and Experience:

High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training, and experience.

Required Knowledge and Skills

Required Knowledge:

• Customer service principles and practices.
• Administrative practices and procedures, such as business letter writing and the operation of common office equipment.
• Standard business arithmetic, including percentages and decimals.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Required Skills:

• Providing varied administrative assistance to a chief executive officer and high-level administrative staff.
• Providing customer service.
• Operating in both a team and individual contributor environment.
• Researching, compiling, and summarizing a variety of informational materials.
• Composing correspondence and other written independently or from brief instructions.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
• Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.