Manager, Social Impact

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the Manager, Social Impact, you will be trusted to manage Alcon's U.S.-based charitable donation initiatives, with a focus on the day-to-day operations of the Alcon Cares product and equipment donation programs. This includes coordinating patient assistance efforts, supporting nonprofit medical missions, and collaborating with internal teams to ensure smooth, compliant, and effective program execution. You will also partner with and support additional Alcon Social Impact program teams where needed: The Alcon Foundation, Associate Giving, the Alcon Children's Vision Program. In this role, a typical day will include:

• Oversee the intake, vetting, fulfillment, and tracking of U.S.-based product and equipment donation requests from eligible nonprofit organizations.
• Support patient assistance initiatives, ensuring proper screening and communication with customers and healthcare providers.
• Collaborate with the Director of Social Impact to ensure programs operate efficiently and within established guidelines.
• Gather program metrics and success stories (impact reports) to showcase the impact of Alcon's social impact efforts internally and externally.
• Manage logistics and documentation with internal functions such as Legal, Compliance, Quality, Supply Chain, and SAP ordering systems.
• Lead internal reporting, budget tracking, and regulatory compliance for Alcon Cares donations.
• Lead and mentor team of Social Impact professionals to achieve organizational goals, fostering a collaborative and inclusive work environment.

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Relevant Experience
• Experience in nonprofit management, public health, social impact, or a related field

• Experience working with third-party grantmaking and giving platforms (e.g., Benevity, Blackbaud, CyberGrants, Salesforce) to manage donation workflows, impact reporting, and nonprofit vetting.
• Strong program management and organizational skills, with the ability to track multiple initiatives simultaneously.
• Excellent communication and relationship-building skills, both internally and externally.
• Familiarity with product donation programs, patient assistance workflows, or healthcare nonprofit operations preferred.
• The ability to fluently read, write, understand and communicate in English

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon's mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
• Grow your career in a highly collaborative and diverse environment.
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.