Manager Multimedia Services

City of Minneapolis
$88,597.60 - $113,023.04 Annually
medical insurance, dental insurance, life insurance, parental leave, vacation time, paid holidays, sick time, retirement plan, pension
United States, Minnesota, Minneapolis
May 01, 2025
Position Description This position is critical in managing television content and AV standards, including managing a team of creative professionals, developing opportunities for team and project growth, overseeing the production process, ensuring all productions meet quality standards, managing city-wide AV technology standards, and staying up to date on the latest technology trends. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Direct, coordinate, and supervise all staff and activities. Guide programming development by making decisions, offering recommendations, and leading a team to ensure smooth operations. Assist Communications staff and other departments with the creative process, including conception, production, and post-production. This ensures the design and content reflect brand consistency. Provide cross-departmental collaboration on projects, problems, and obstacles. Maintain AV and content management systems, encoders, transcoders, streaming and recording devices, media file storage servers, switches and switchers, workstations, and other broadcast equipment. Assist Cable Officer with cable TV management and intake cable complaints from subscribers. Project manage Public/Community Access provider. Develop and maintain Crestron and Microsoft Teams implementation related to AV. Anticipate problems that may impede a live broadcast or an event in the conference center and council chamber. Troubleshoot problems during live broadcasts or events. Oversee budgets and financial planning within the division; this includes developing/managing contracts with vendors and creating bid forms and RFPs. Communicate with staff about department policies and procedures. Develop relationships with City staff, elected officials, department heads, and vendors. Evaluate staff performance and provide feedback annually and during check-ins. Evaluate audio/video technology to ensure continuity. Ensure compliance with FCC rules and regulations and MN state statutes. Working Conditions Office environment. Available nights and weekends for assistance and project demands. Required Qualifications Minimum Qualifications Bachelor's Degree in TV/film, production, radio production or communications or equivalent. Minimum Experience Five or more years of related experience includes industry work experience, extensive industry knowledge, and technical expertise. Equivalency An equivalent combination of education and highly related experience in a similar environment may be considered. Required Attachments : You must attach a resume to your application and complete the supplemental questions. Without a resume, the application may be deemed as incomplete and will not be considered further. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is non-represented (CNR) . Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Good critical thinking and troubleshooting skills Exemplary decision-making and judgment abilities. Experience working in government and managing staff Understanding of TV operations. Active listening and learning ability, Good communication skills. Ability to multitask and manage time Ability to solve problems. Technology skills related to TV production. Knowledge of operating equipment, editing, scheduling programs, managing master control, and troubleshooting under stressful situations. Maintain technical level to evaluate software and equipment Able to attend seminars, read trade articles, and continue industry-related training. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.