Program Operations Coordinator (GenAI Team)

Role: Program Operations Coordinator

Location: Dallas, TX

Synonymous Business Title (s): Sr. Business Systems Analyst

Overview:

• Blue Yonder is a Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's and Texas's "Best Places to Work".
• We're looking for a Program Operations Coordinator to support our team by managing intake, driving cross-functional coordination, and leading change management efforts for new feature and solution releases.

Scope:

The internal GenAI team is responsible for solution strategy, creation, deployment, change management and adoption of the GenAI solutions that drive productivity across Blue Yonder. This role will gain a broad understanding of the needs of all aspects of our business and help to drive and govern the efforts around delivering solutions.

What You'll Do:

• Manage and prioritize intake of requests across multiple initiatives and activity types
• Lead the change management efforts, including communications, enablement, documentation, and FAQs
• Facilitate governance committee reviews and ensure timely decision-making
• Coordinate with stakeholders across business and technical teams to ensure alignment and readiness
• Track progress, surface risks, and support issue resolution across programs

What we are looking for:

Required Qualifications:

• 3-5 years of experience in program management, project management, operations, or change management
• Proven ability to manage intake, prioritize initiatives, and coordinate across multiple stakeholders.
• Strong communication skills with experience supporting change enablement (e.g., comms, documentation, training).
• Proficiency with Excel, PowerPoint, SharePoint, and SmartSheet.
• Familiarity with Jira, ServiceNow, and Aha.
• Comfortable working in a dynamic, evolving environment.
• Strong organizational and time management skills with attention to detail.

Preferred Qualifications:

• Experience supporting enterprise software or GenAI/LLM-related initiatives highly desirable.
• Prior experience facilitating governance processes or steering committees
• Exposure to Agile or scaled Agile environments

#LI-MH1

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The salary range for this position is: $114,104 - $143,896 USD.

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision

• 401K with Matching

• Flexible Time Off

• Corporate Fitness Program

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.