Business Insight Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Apr 16, 2025 | |
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OverviewThe Business Insights Manager (BIM) is the Operations interface for all data and business insights development as well as application development via Power BI, Power Apps, Flow, etc. This position provides value added insights for operations, field sellers, channel partners, and customers through data and trends analysis. In addition, this role delivers automation and efficiencies to Operations users worldwide. As a Business Insights Manager, you will have experience working effectively across teams and be familiar with various methods of data analytics. You will utilize BI and development skills to deliver prescriptive insights from raw data, and will translate business challenges into data and application solutions. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities Sales cycle process-related insights & improvements: Working with the BI Analysts, define, create and maintain key operational metrics and dashboards to increase operational efficiency (e.g. reduced costs, reduced manual touch)Identify trends relating to complex deal scenarios, escalation patterns, arrival patternsApplication Development: Deliver application solutions to drive process improvements and efficienciesEnable predictive modeling using machine learning and other toolsData and Application Strategies:Work with BI teams to stay current and leverage new data sets and data delivery toolsConnect with key stakeholders across the Business and Operations to identify BI and automation requirementsDrive awareness of data availability and build best practice sharingAlignment of data strategy across regions | |