International Banking & Payments Product Manager

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We are seeking a high-impact International Banking & Payments Product Manager to shape the future of our global payments and cross-boarder banking capabilities. This is a pivotal role driving the development of a new international strategy that will define how we serve clients across borders in an increasingly real-time, digital-first world.

The ideal candidate brings deep expertise in international banking, SWIFT, multi-currency accounts, and global payment networks, with a strong preference for those who have also worked in fintech environments where speed, innovation, and customer-centricity are critical.

You will lead the design, development, and execution of product strategies across Canadian Treasury Management, USD clearing, multi-currency accounts, and cross-border receivables and disbursements. This includes oversight of high-value (SWIFT), low-value (ACH equivalents), instant payments, and retail remittance solutions, delivering value to both corporate and retail segments. This is a rare opportunity to architect the next generation of international banking capabilities for a forward-looking financial institution.

We are potentially open to remote for the right candidate.

GENERAL FUNCTION:

Key position responsible for Bancorp product sales growth and continued development and enhancement of commercial payment products. Responsible for product financial management inclusive of revenue forecasting, margin analysis and pricing strategy. Continued management and support of existing products, new product development, in-depth knowledge of products, and support of sales initiatives through product training and joint customer calls. Development of customer education and customer focus programs for new and existing product initiatives. Perform role of liaison between several areas of the bank, including Sales, Operations, IT, Legal, Audit, Legal, and Risk. Identification of risk associated with product lines and contribution to process development and management to minimize risk. Support of delivery by contributing to the definition of quality control standards and work process procedures. Works under minimal supervision. Rarely requires feedback or guidance on Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Drive Bancorp Sales for Product(s) within the Commercial Payments Product Line.
• Cross-trained in all functions within group.
• Increase Bancorp product sales and revenue growth year over year.
• From time to time participate in Client/Prospect calls.
• Implement and track Product Blitz/Campaigns.
• Perform business forecasting and modeling.
• Generate qualified lead list (cross-sell, new prospects, etc.)
• Subject Matter Expert (SME) for all Products within the Product Group Team.
• Track sales and revenue growth.
• Conduct client seminars.
• Product development and enhancement.
• Develop strategy plan and product plan to meet revenue and market share goals.
• Identify and prioritize product development opportunities.
• Deploy products to market w/in time frame and budget established.
• Provide product/sales consultative role on projects.
• Product introduction to market.
• Vendor selection and relations; contract negotiations (Business partners DP & Ops).
• Market research and analysis.
• Maintain and enhance knowledge, current and evolving concepts, practices, processes, laws/regulations, and technologies in financial management.
• Conduct market segment studies - product development Understand and analyze competition in all Affiliate Markets.
• Perform market forecasting.
• Understand Buying Habits and Characteristics of Clients.
• Peer Group Analysis and Discussions.
• User Group Participation and Leadership.
• Attend User and Vendor Conferences.
• Internal Communication w/Affiliates.
• Product Announcements.
• Sales Forums and Roundtable Discussions.
• Development and distribution of sales tools, product agreements, quality surveys.
• Set market delivery expectation of quality and timeliness factors. Establish agreed upon quality indicators with Operations for product delivery.
• Monitor product performance against established quality factors.
• Follow-up on progress of resolution for quality service issues

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Undergraduate degree in business or finance required.
• MBA or advanced degree preferred.
• 7-10 years' experience in Commercial Card Product Development, Sales or Operations.
• 7-10 years' experience in Product Management with an emphasis on sales, delivery of products to market and profitability management
• Strong preference for previous Wire, International, or SWIFT experience.
• Experience working in matrix management and multi-site environments.
• Collaboration and relationship management skills required.
• Knowledge/experience with designated product(s) assigned.
• Understanding of current industry trends and issues as they relate to the designated product line assigned.
• Understanding of risks, compliance, and regulatory factors.
• Priority management and time management skills.
• Extensive experience/ability to influence and negotiate with individuals outside span of control.
• Excellent interpersonal, written and verbal skills as individual interfaces with all levels of management.
• Strong analytical, financial and strategic skills.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.