Library Technician (Part Time)

This recruitment will remain open until filled.

Qualified applicants will be notified only if they are selected for the interview process.

The City of Carlsbad, Library & Cultural Arts Department is recruiting Library Technicians to support library services at the Georgina Cole Library and the Library Learning Center. The scheduled work hours for Library Technicians will vary and may be distributed over all hours the Carlsbad Libraries are open, including evenings and weekends.

Our Organization

Carlsbad is a full-service city with over 1,200 employees and a five-member City Council. Daily operations are handled by an appointed city manager and a leadership team of department directors who work collaboratively to deliver the city mission of providing exceptional services for all who live, work and play in Carlsbad. The Library & Cultural Arts Department is supported by an annual budget of $14.2 million and 197 employees (104.77 full time equivalent) working out of three main locations.

The Community

This nearly 40 square mile city is ideally situated in north San Diego County with an approximate population of 115,000. It offers a great climate, beautiful beaches, lagoons and abundant natural open space. World class resorts, family attractions, well-planned neighborhoods, a diverse business sector and a charming village atmosphere combine to create the ideal California experience.

You Belong in Carlsbad

The City of Carlsbad embraces and recognizes the vital relationship of an inclusive, engaged work environment and innovative excellence. An equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.

We encourage you to fill out a Job Interest Card to be notified of new positions in your area of interest as soon as they post.

Public Library Technicians work multiple service areas in a cooperative manner, as part of a team to fulfill the mission of providing community members of all ages with convenient access to high-quality resources and services to inform and enrich individual and community life.

Tasks include, but are not limited to:

• Provide exceptional customer service
• Assist patrons in person, via phone or via computer-based systems at a service desk
• Sort and shelve library materials
• Respond to general inquiries from patrons
• Use automated systems to register patrons and manage user accounts
• Assist library patrons in the use of technology and electronic resources

In addition, Library Technicians may:

• Plan and carry out programs and classes for all ages
• Provide information, reference and research assistance to library patrons
• Provide recommendations and assist patrons with locating books and materials
• Direct the workflow of others including reviewing work for accuracy, conformance with procedures, and assigning work as needed
• Participate in Outreach events; connecting with the Community at large
• Perform other duties as assigned

• Possess excellent customer service and written/verbal communication skills
• Ability to work cooperatively with the public and coworkers
• Compassionate when working with clientele with diverse backgrounds
• Ability to maintain privacy and confidentiality
• Ability to work independently while managing multiple tasks with attention to detail
• Proficient working with mobile devices and computers, including the internet, online databases and Microsoft Office software such as Word, Excel, Outlook, and Teams
• Passionate about libraries, literacy and helping individuals meet their goals
• Able to receive, internalize and grow from feedback, understand confidentiality, assume positive intent and react to stressful situations in a professional manner

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would qualify.

Previous experience working in a public library setting is highly desirable.

Oral and written fluency in both English and Spanish is highly desirable; required for Library Technicians in Bilingual Services.

Physical Requirements:

• Need to be able to operate equipment, including, but not limited to, some that may require rapid adjustments such as computer keyboards and terminals, printers and photocopiers
• Must be able to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid keyboard use
• Need to be able to perform frequent downward or upward flexion or turning of the neck, fine finger dexterity and grasp to manipulate the keyboard, telephone, writing instruments, papers, books, manuals and reports
• Job entails standing, bending, stooping, climbing, reaching at and above shoulders and twisting at the waist
• On a frequent basis, the incumbent must be able to squat or kneel
• Must be able to safely carry up to 40 pounds
• Must be able to safely push heavy book trucks up to 60 pounds
• This position may require exposure to the outdoors