Associate Consultant - Operations and Communications Associate

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.

As an associate consultant - operations and communications associate in the Policy and Program Strategic Solutions Practice, you will collaborate with team members to conceptualize, deliver, and support our clients through today's ever-changing healthcare landscape. Serving as an operations and communications associate, your day-to-day role as a NYSTEC consultant will involve collaborating with a dynamic team of dedicated individuals who support the software development life cycle of the Uniform Assessment System for New York (UAS-NY). You will be providing quality content reviews and copy editing training documents in collaboration with the UAS-NY training team.

Key Responsibilities

• Translate application technical specifications into easy to understand communications for external users.
• Create legal policies in support of the UAS-NY.
• Develop documentation, including infographics.
• Conduct document reviews, including content verification, language standardization, and copy editing for both communications and training materials (in collaboration with the training team).
• Create and document processes.
• Manage user access to the UAS-NY.
• Onboard and offboard UAS-NY staff.
• Perform various operations responsibilities.

• Effective writing and communication skills, including presentations, technical documents, and translating technical documents into easy-to-understand communications.
• Detail-oriented copy-editing ability, including content reviews, language standardization, and sentence flow, clarity, and grammar.
• A high level of client service skills, including the ability to anticipate client needs, develop alternatives, and execute solutions.
• Proficient with the Microsoft Office Suite of product (Word, Excel, OneNote, PowerPoint, SharePoint, Teams).
• Problem solving, critical thinking, and independent decision-making skills.
• The ability to create quality deliverables on time while multitasking a variety of priorities.
• The ability to show initiative, work and train independently and under general supervision, and work collaboratively with a team.

• Knowledge of nursing assessments, especially the community health assessment.

• A bachelor's degree in communications, public policy, public health, or a similar field and one year of related experience.
• An equivalent combination of advanced education, training, and experience will be considered.

The target base salary for this position is $60,000 - $74,000 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications.

It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact recruitment@nystec.com if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Learn more about NYSTEC by visiting www.nystec.com.