Tech Management Senior Analyst - Analyst

Job Title Tech Management Senior Analyst

Corporate Title Analyst

Location Jacksonville, FL

Overview

We are part of Technology, Data, & Innovation (TDI) Engineering group responsible for providing application support and operate with Engineering mindset. Our team provides an end-to end, follow the sun support service for application and platforms within the Engineering community that includes Software Development Life Cycle (SDLC) tools and applications.

We are seeking a highly motivated Infrastructure Compliance to be a part of the team and contribute to Compliance Operations stream under TDI Engineering. You will be responsible for managing day-to-day activities of the all the teams under Compliance Operations Stream.

What we'll offer you

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What You'll Do

• Provide SDLC Governance support for projects within Deutsche Bank
• Resolve application on-boarding and control verification requests; Resolve work requests submitted by end users on SDLC tools governance, controls and processes
• Conduct generic and specific Training sessions and walkthroughs on SDLC governance and platform; Conduct release requirements walkthrough and enablement sessions to educate control owners and users
• Perform release testing and validation activities on SDLC Platform, Monitoring and reporting the compliance rate and other related metrics; Coordinating, educating, and helping application teams to close the controls onetime; Verifying the evidence provided by application team on closed controls
• Quality assurance - Release requirements gathering, Preparing Test cases, User Acceptance Testing, Regression, Defect management and Production validation Testing for SDLC governance release
• Ensure all knowledge is documented and Knowledge articles are kept up to date; Approach support with a proactive attitude, working to improve the environment before issues occur. Conduct Post Implementation Reviews for applications

Skills You'll Need

• Moderate experience as an analyst providing hands on Information Technology (IT) support and interacting with application end users; Bachelor's degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma)
• Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels
• Understanding of IT Infrastructure Library / best practices for supporting a production environment
• Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network; Ability to work across countries, regions and time zones with a broad range of cultures and technical capability
• Exposure towards automation tools; Working knowledge and experience in SDLC tools, processes, SDLC Governance, controls, and compliance
• Experience in Continuous Integration/Continuous Development, Devops tools and practices, technical/Operations support roles, and Power Apps knowledge

Skills to Help You Excel

• Working experience in verification of the evidence of various SDLC controls
• Experience in training and educating developers and end users on SDLC processes, governance and controls
• Strong understanding and working experience of Change, Release, Incident and problem management processes
• Working experience in Service now features and release management processes

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville FL is $48,000 to $68,800.Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click hereto learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

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We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act;Employee Polygraph Protection ActandPay Transparency Nondiscrimination Provision.