Team Lead - Warranty Intelligence Room (WIR)

Responsibilities:

• Lead the Warranty Intelligence Room (WIR) team in daily activities
• Oversee all open WIR projects and drive team toward $300M+ annual warranty savings target
• Strive for continuous improvement of existing WIR process, tracking, and project identification
• Act as liaison between Quality, Service, Engineering, and Suppliers to drive implementation of WIR proposals
• Present WIR team metrics to senior leadership as requested
• Lead, support, and facilitate North America Warranty Spend and CpV improvement initiatives
• Lead and facilitate cross-functional, cross-regional WIR/CPV Task Force Governance and Process
• Prepare and present material for biweekly WIR/CPV Task Force meetings
• Prepare material for monthly Warranty, Quality, and Finance meetings
• Lead identification of Warranty Spend Improvement Opportunities
• Project manage top issues/opportunities via WIR Tracker and 2-page summary
• Lead regularly scheduled meetings with Core WIR stakeholders to facilitate opportunities to drive spend improvements
• Motivate cross functional team to act on identified opportunities
• Lead work tasks according to department needs
• Complete employee training and development
• Sustain and continuously improve all current analytics tools and change/develop tools as organizational

Basic Qualifications:

• Bachelor's degree in Automotive Technology or related Engineering field from an accredited university
• Working experience with Stellantis Quality suite warranty analytics and tools (WIS, SLICE, Warranty Spend, Quantic, GIMs, MAP, etc.)
• Project management skills
• Organized and goal oriented
• Experience with data analytics
• Strong sense of accountability and ownership
• Desire for continuous learning and improvement