New

Zone Manager

North Carolina State University

$ 34,320 - $ 70,692

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Mar 20, 2026

Job Posting Information

Posting Number	PG194905SP
Internal Recruitment	No
Working Title	Zone Manager
Anticipated Hiring Range	$51,525 - $57,249
Work Schedule	4:00 a.m. - 12:30 p.m., Monday - Friday
Job Location	Raleigh, NC
Department	Environmental Services - Housekeeping
About the Department	The NC State University Facilities Division is home to nearly 900 professionals who plan , build and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units: Design & Construction Business Operations Campus Operations and Maintenance Campus Planning and Strategic Investment Whether responding to a maintenance request, shaping future facilities or creating spaces that inspire discovery, our team is grounded in excellence, service and stewardship. Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	Join our Facilities Division as a Zone Manager supporting Athletics, where you will lead custodial operations in high-visibility, event-driven facilities. This position performs advanced operational, supervisory, and technical work, ensuring athletic venues are consistently maintained to professional standards that support competitions, practices, and special events. The Athletics Zone Manager is responsible for strategic planning of services, managing receipts-funded budgets, serving as a subject matter expert in custodial operations, and coordinating staff and resources to meet demanding schedules. This role requires a high level of professionalism, sound judgment, and the ability to lead teams in dynamic environments while interacting regularly with coaches, athletes, and facilities partners. If you thrive in fast-paced environments and enjoy leading teams that support athletic excellence, we encourage you to apply. Working Hours will be: Monday - Friday 4:00 am - 12:30 pm *Key Duties and Responsibilities include, but are not limited to:* Supervise, coach, and assign work to Environmental Services Technicians, ensuring balanced and efficient workloads in athletic facilities Address personnel matters, including coaching, conflict resolution, and performance concerns Develop, update, and maintain cleaning schedules and service plans that align with athletic events, practices, and operational needs Allocate staffing, materials, and equipment to maximize service quality and cost efficiency in high-visibility environments Conduct routine quality assurance inspections, document results, and report findings to leadership Use inspection data to support performance evaluations and identify training and development needs Identify building deficiencies and coordinate corrective actions to maintain readiness for events Establish and manage emergency response and contingency plans for athletic operations and special events Facilitate required safety, policy, compliance, and data security training for staff Deliver regular safety topics and daily operational briefings Serve as a subject matter expert in custodial operations within athletic environments Manage receipts-funded budgets with awareness of financial impact and operational demands Track inventory, reporting, and usage of supplies, uniforms, and equipment using the AiM system Research and evaluate equipment, tools, and supplies for economical and environmentally responsible use Identify non-functional equipment, tag items, and submit maintenance work orders Approve timesheets and leave requests weekly Lead daily operations and team meetings focused on safety, priorities, and assignments Interact regularly with coaches, athletes, and athletics facilities staff while maintaining exceptional professionalism Coordinate with facility planning staff regarding renovations, closures, or space changes Maintain familiarity with assigned facility floor plans and service requirements Ensure proper handling and storage of custodial equipment and chemicals Communicates effectively with supervisors, coworkers, and the general public, and follows verbal and written instructions related to work assignments and operational needs Lift, carry, and maneuver materials weighing 30-60 pounds, with or without reasonable accommodation
Other Responsibilities	Conduct and attend meetings with University clients This position is considered essential personnel and may be required to report to campus under adverse weather conditions Perform snow and ice removal within a team environment during inclement weather under the direction of the Associate Director, in addition to coordinating with co-workers during group responses to emergencies Perform team cleaning tasks and projects during breaks and when space is accessible Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Experience/Education	High School Diploma or equivalency and one year of experience in the area of assignment; or equivalent combination of training and experience. Some positions may require Certification or eligibility for Certification.
Preferred Qualifications	Experience managing teams of varying sizes. Experience in environmental services or facility operations. Proficiency with Microsoft Office (Excel, Word), Google Mail, and other internet-based systems. Proven experience managing staff, including assigning tasks, evaluating performance, and providing training or guidance. APPA, IFMA, or BOMA certification preferred.
Required License or Certification	Valid driver's license required. Valid North Carolina driver's license is required within 60 days of hire and must be maintained.
Valid NC Driver's License required	Yes
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	03/19/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	03/26/2026
Notice to Applicants	Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume".
Special Instructions	Please include as attachments a resume/CV and contact information for at least 3 professional references.

Position Details

Position Number	00100223
Position Type	SHRA
Position Classification Band Title	Building Environmental Services Supervisor
Position Classification Band Level	Advanced
Position Classification Salary Range	$ 34,320 - $ 70,692
Salary Grade Equivalency	NC09
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	445080 - Environmental Services
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.