Patient Care Supervisor (Broadway Family Medicine)

WhyUMPhysicians?

University of Minnesota Physicians Broadway Family Medicine Clinic is committed to setting the standard for excellence in health care delivery for you and your family. We see newborns, children, teenagers, adults, seniors, and people living in nursing homes. Our clinic offers services in family medicine, obstetrics and gynecology, social services, patient education, and referrals to specialty care. We are a Certified Health Care Home and offer enhanced care coordination services.

What you will do as a Patient Care Supervisor:

• Works alongside clinic staff to provide outstanding customer service and patient care
• Provides daily workflow direction to accommodate clinic efficiency and meet site objectives
• Partners with clinic leadership in making hiring, performance management, pay, and overall staffing decisions
• Leads and/or participates in project/team improvement initiatives
• Coordinates training of staff upon hire and provides ongoing development and mentorship
• Ensures that staff training aligns with OSHA, Joint Commission and other regulatory bodies/requirements
• Assists with the development and implementation of required training, as well as administering of policies, procedures, and standard processes

What you will need:

• BLS Certification
• High school diploma with some post-secondary education or technical healthcare training
• Demonstrated process improvement experience
• 3-5 years of clinical experience in an ambulatory or inpatient care setting, and a minimum of two years of supervisory or leadership experience in a clinical setting
• Shown mentor, team-building, and performance leadership skills

Location: 2426 W Broadway Avenue, Minneapolis

Hours: 1.0 FTE

Benefits: This is a fully benefit eligible position: Competitive wages, Health Care (including vision and dental), 401K, parking assistance, tuition assistance

Get to know the Clinic

Broadway Family Medicine Clinic: Our Community - YouTube

Broadway Family Medicine Clinic: Civil Unrest - YouTube

Art & Healing at the M Physicians Broadway Family Medicine Clinic - YouTube

Where Discovery Creates Hope - University of Minnesota (umn.edu)

Compensation:

At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.