Customer Service Representative

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Receives and responds to oral and written patient account inquiries. This position requires the exercise of courtesy and patience to maintain positive patient relations.

REQUIRED:
1. a. One (1) year experience in customer service in a medical business environment (hospital, insurance company, doctor's office), medical collections, or related field, OR b. Associate's Degree in Business. 2. Good verbal communication skills. 3. Typing requirement 30 WPM
PREFERRED:
1. B.S. degree in Business or Accounting. 2. Basic knowledge of hospital terminology applicable to patient billing. 3. Two (2) years experience in customer service, collections, or related field. 4. CPAR-Certified Patient Account Representative (HFMA Georgia) 5. Bilingual skills preferred.