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Vendor Digital Sales (Customer Lifecycle Motion) Strategy Lead

Microsoft
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Jan 08, 2025
OverviewIn SMC (Small, Medium and Corporate), we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the SMC organization is committed to delivering the global digital scale engine for our business. You will have an opportunity to work cross-collaboratively while living our shared SMC culture priorities: diverse and inclusive, well-being, sustainability, giving and learning. We are looking for a leader to join our SMB (Small, Medium Business) Global Vendor Digital Sales (VDS) team to lead the strategy and sales enablement of our SMB VDS Customer Lifecycle (CLM) motion. You will be responsible for the sales strategy of VDS CLM motion and execution through the Field team, leveraging an outsourced digital sales model. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities People ManagementManagers deliver success through empowerment and accountability by modeling, coaching, and caring.Model - Live our culture; Embody our values; Practice our leadership principles.Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.Care - Attract and retain impactful people; Know each individual's capabilities and aspirations; Invest in the growth of others. Sales Strategy Project/Program LeadershipDevelops, drives, and executes our SMB VDS CLM motion sales strategy and teams across organizational boundaries as a lead through defining plans, goals, deliverables, feedback, resource balancing, and timing expectations. Proactively identifies complex roadblocks and addresses them. Identifies, evaluates, and proposes new project work/deals based on unmet needs. Advises others to lead projects. Cross Functional Joint PlanningManages key points of contact with internal teams (e.g., SMC/SMB Strategy, Finance, Field Sales, Operations, Global Partner Solutions). Manages and cultivates relationships with external stakeholders and senior internal leaders (e.g., General Manager [GM] level, Corporate Vice President [CVP], Executive Vice President [EVP]). Demonstrates influences through partners across multiple divisions. Provides career mentorship to less experienced colleagues outside of Strategy function and is sought out by others for guidance and education. Identifies compelling projects and positions the team to carry them out. Sales Insights, Readiness, and ActivationCollaborates with business, platform, and knowledgable tool users to provide updates and report key metrics needed to assist sales and partner teams to drive the sales business forward. Addresses any tools, platform, or business escalations when needed. Provides insights into the Sales market and acts as a business conduit to broader internal and external stakeholders. Provides support success measurements based on data from tools and platforms. Communicates with field sales on business updates and plans within multiple regions and manages others to ensure Sales Planning strategies are cascaded downwards. Oversees innovating tool capabilities to align with business strategies. Sales LandingLeverages industry experience and defines landing strategies across various Microsoft sales and planning activities. Collaborates with Field and Corporate leaders to identify planning focus areas and cases for change. Integrates change management communicated by senior level stakeholders, and ensures others are compliant. Leads, manages, and adjusts plans and plays to achieve desired business outcomes. Problem Solving and InsightsSynthesizes findings into insights including implications that inform sales go-to-market objectives, leveraging executive presence to influence decisions and proactively identifying expansive ideas for field and partner sales strategy. Leverages insights to develop recommendations and seeks to provide thought leadership (e.g., sales trend identification, implications of competitor moves, solution area gaps) around potential future growth opportunities and strategic issues for Microsoft sales processes. Creates frameworks and methodologies to drive problem solving and insights. Assists others with identifying and synthesizing sales research insights. OtherEmbody our Culture and Values
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