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Lead Store Sales Associate

The Salvation Army USA Central Territory
United States, Wisconsin, Waukesha
445 Madison Street (Show on map)
Jan 03, 2025

Lead Store Sales Associate - The Salvation Army

About Us

The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

Pay Rate: $15/Hour Full Time

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

Sales & Operations



  • Support management with product sales and acquisition
  • Implement store opening and closing procedures
  • Handle banking and daily deposits
  • Execute strategies to meet product acquisition, production and sales goals
  • Manage product rotation process and inventory turnover


Customer Experience & Store Maintenance



  • Create an enjoyable shopping experience with positive customer service skills
  • Handle customer complaints as needed
  • Support store maintenance and appearance
  • Maintain displays and floor layout plans
  • Identify ways to improve store appeal


Leadership & Communication



  • Provide direction to staff in absence of management
  • Communicate effectively with store management regarding operations
  • Support implementation of policies and procedures
  • Document and report concerns in behavior or attitude
  • Assist others with basic register problem solving


What We Offer



  • Opportunity to make a positive impact in your community
  • Professional development and growth opportunities
  • Supportive and mission-driven work environment
  • Comprehensive benefits package



Qualifications

Education & Experience



  • High School Graduate or Equivalent
  • Retail experience required
  • Experience following and giving direction


Skills & Abilities



  • Ability to speak, write and understand English for effective communication
  • Basic computer skills including Point of Sales System and payroll program
  • Proficient cash handling and accurate change-giving abilities
  • Strong customer service orientation


Certifications



  • Valid Driver's License and personal transportation for bank runs


Physical Requirements



  • Regularly required to stand, use hands, handle, feel, hear, and talk
  • Frequently required to walk and reach with hands and arms
  • Occasionally required to climb, balance, stoop, kneel, or crouch
  • Must regularly lift and/or move up to 50 pounds, occasionally up to 100 pounds
  • Specific vision abilities required: close vision, distance vision, and ability to adjust focus


Work Environment



  • Store environment with quiet to moderate noise level
  • May be dusty and experience temperature fluctuations based on weather
  • May stand for extended periods
  • Full-Time or Part-Time position; will require weekend and evening hours


Travel



  • May be required to travel to various locations for work or training



The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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