Product Operations Specialist

TEKsystems
$38.00 - $43.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Jose
Jan 03, 2025
Company Domain: Software Contract Length: 1 year Location: 100% Remote Description Job Title: Product Operations Specialist (Product Management - Center of Excellence) Role Overview: We are seeking a highly organized, execution-focused Product Operations Specialist to support our Product Management Center of Excellence (COE). This role is critical for quickly delivering workflows, tools, and resources that enhance team collaboration while elevating the COE's offerings. The ideal candidate thrives in fast-paced environments, applies user-centered design principles, and has a proven ability to deliver high-quality solutions with speed and precision. Key Responsibilities: Quick Execution and Delivery: oRapidly deliver workflows, templates, and tools to address team and COE needs. oManage multiple priorities effectively to meet deadlines without compromising quality. User-Centered Workflow and Tool Design: oApply user-centered design principles to create intuitive, scalable solutions for team operations and COE offerings. oEnsure tools and processes are optimized for usability and efficiency. Enhancing COE Offerings: oDesign and maintain assets, such as playbooks, templates, and guides, that expand the COE's value proposition. oCollaborate with stakeholders to ensure outputs align with organizational goals and user needs. Operational Tracking and Coordination: oTrack team projects, priorities, and deliverables to ensure transparency and alignment. oProvide dashboards, reports, and templates that enable visibility into the COE's activities. Collaboration Tool Management: oQuickly design and maintain SharePoint sites, Miro boards, and other collaboration tools to support team initiatives. oFacilitate brainstorming and planning sessions with well-prepared visual aids and workflows. Insights and Reporting: oGather feedback from team members and stakeholders to identify areas for improvement. oAnalyze trends and produce actionable recommendations to refine workflows and tools. Communication and Team Enablement: oServe as a central point of contact for operational updates and resources. oQuickly document and share best practices, workflows, and tools with the team. Qualifications: 3-5 years of experience in operational design, user-centered workflows, or team enablement roles. Proven ability to deliver high-quality solutions quickly and under tight deadlines. Strong understanding of user-centered design principles and their application in tools and processes. Proficiency with platforms like SharePoint, Miro, and Microsoft Office Suite. Exceptional organizational and prioritization skills, with attention to detail. Strong communication skills, both written and verbal, with the ability to coordinate groups of people effectively. Experience creating templates, guides, and dashboards that streamline operations. What We Offer: A fast-paced, collaborative environment where quick execution and innovation are celebrated. Opportunities to contribute to and shape the COE's impact and offerings. Pay and Benefits The pay range for this position is $38.00 - $43.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.