Authorization Specialist - Hybrid

Job Number: 24-12401

Job Summary: The Authorization Specialist, is responsible for overseeing authorization, benefits, and billing support within the IDD division, ensuring compliance with regulatory standards and optimizing revenue-related processes. This role focuses on back-end technical tasks, coordinating with multiple team leads and managers to handle verification of benefits, Medicaid eligibility tracking, and the timely processing of authorizations for IDD services. Additionally, the position serves as a liaison with internal departments like the business office and external entities such as Medicaid and Managed Care Organizations (MCOs), facilitating Medicaid training and providing support for direct care staff. Reports to Practice Manager or designee, this role requires strong collaboration across teams to streamline benefit-related workflows.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• High School Diploma or GED equivalent required.

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

Preferred:

• Experience in insurance benefits (i.e. Medicaid, CHIP, Managed Care, Private Insurance).

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $22.14 an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese.(PM16)