Self-Help - Pirate Techs Service Desk Technical Support Technicians

ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Techs Service Desk Technical Support Technicians to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email. The support technicians will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to Wi-Fi, installing ECU software, and troubleshooting computer related issues. They will also assist with checking a client's account and providing information to clients on how to reset their passphrase. The selected candidates need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.

Please upload your resume and cover letter online.

East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.