Student Services Associate, Senior

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

Under general supervision, facilitates various services provided for students in the Valentine School of Nursing, including application and admission, registration, informal advising, record keeping, and graduation; implements appropriate academic policies and procedures; prepares and maintains databases; prepares reports; gathers and maintains accurate and confidential records and files; creates word documents and correspondence; creates and maintains files and generates reports. Implements appropriate academic policies and procedures; answers questions concerning programs for students; disseminates information and distributes materials. Records meeting minutes and oversees several student events.

• Serves as initial contact person regarding student services; implements appropriate academic policies and procedures; answers questions concerning programs for students; disseminates information and distributes materials; assists with meeting preparations and recruiting events.

• Retrieves application documents; prepare applications for review; informs students of internship requirements and monitors placement; processes registrations, class and schedule changes, and paperwork related to the human resources functions; composes correspondence; performs word processing duties; updates various publications, program fliers, and documents.

• Verifies course requirements; may perform limited academic advising; assists faculty advisors with monitoring of student progression through the program; processes petitions for academic program changes; processes application for degree candidates; updates academic records; updates faculty and advisor information in courses; assists students with class information; completes verification of education for graduates; distributes orientation information; receives and tracks various documents.

• Provides administrative support for the school's management; updates database information to track student progression, curriculum plans and clinical compliance; prepares and maintains confidential files.

• Coordinates records between University departments; serves as liaison within the particular school; assists faculty with student information for records; provides student and enrollment data for internal and external statistical and annual reports.

• Works with co-workers to store and maintain office supplies for the floor; maintain workroom area; assist faculty, staff, students and other visitors by directing them and answering questions; assist with mail flow.

• Performs other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

• Knowledge of admission and academic policies and procedures
• Knowledge of academic cycle
• Interpersonal/human relations and customer service skills
• Verbal and written communication skills
• Report preparation skills
• Ability to maintain database information
• Ability to operate personal computer with various software programs, including a publishing software
• Ability to meet deadlines and give attention to details and accuracy
• Ability to handle multiple tasks simultaneously
• Ability to maintain confidentiality

MINIMUM QUALIFICATIONS
Education and experience equivalent to:

Training beyond high school, with associate's degree preferred; supplemented with two (2) years of related work experience.

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.