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Key Account Manager

PPG Industries, Inc
United States, Massachusetts, Boston
371 Dorchester Avenue (Show on map)
Dec 27, 2024

As a Key Account Manager, you will be servicing and retaining customer accounts within the New England (ME, VT, NH, RI, and Eastern MA) territory as well as driving new sales through assigned stores.

You will focus on expanding both existing business year-over-year, growing customer dedication, and identifying and developing new accounts within the New England market. You will report directly to the Senior Regional Dealer Sales Manager.

Key Responsibilities:

  • Through customer service excellence, service existing customer accounts assigned to specified territory. Manage relationships with clients in order to understand needs and to identify business opportunities.

  • Ensure follow-up and response to customer needs in a timely manner.

  • Facilitate product recommendations, application and performance and color.

  • Develop account planning strategy to cultivate sales of customers with most growth potential.

  • Use Client Link sales tool to run accounts, maintain call logs and contact info, run reports, etc.

  • Work with the PPG credit department to handle customer debt.

  • Facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies.

  • Run personal expenses to reduce unnecessary expenditures.

Qualifications:

  • Two or more years of sales or stores operations experience with proven customer service skills

  • High School diploma required; additional education would be desirable

  • Previous coatings experience preferred

  • Proficient at Microsoft Office Suite and Internet applications

  • Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by PPG

  • Availability to work and travel within assigned territory 80% of time.

  • Ability to analyze territory performance reports and develop sales territory business plans.

Gehaltsstrukturen und Zusatzleistungen von PPG konnen je nach Standort unterschiedlich sein, sodass wir unsere Mitarbeiter in verschiedenen geografischen Markten wettbewerbsfahig entlohnen konnen. PPG berucksichtigt bei Vergutungsentscheidungen mehrere Faktoren, wie unter anderem Fertigkeiten, Erfahrung und Schulung, Qualifikation und Ausbildung, Lizenzen und Zertifizierungen sowie andere organisatorische Anforderungen. Es konnen andere Leistungsanreize Anwendung finden.

Unsere Programme fur Sozialleistungen sind so konzipiert, dass sie die Gesundheit und das Wohlbefinden unserer Mitarbeiter unterstutzen. Jeder Versicherungsschutz und alle Leistungen richten sich nach den Bedingungen der jeweiligen Plane und den dazugehorigen mageblichen Plandokumenten.


About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.
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