Executive Action Officer

HOT JOB - IMMEDIATE OPENING

Culmen International is hiring an Executive Action Officer to provide support for the National Intrepid Center of Excellence (NICoE) at the Walter Reed National Military Medical Center (WRNMMC) and will be onsite in Bethesda, MD.

The National Intrepid Center of Excellence (NICoE) improves the lives of service members with traumatic brain injury (TBI) and other invisible wounds of war through excellence in TBI clinical care, research, and education.

Executive Action Officer is a key role within an organization, responsible for ensuring the smooth execution of front office operations, strategic initiatives and acting as a liaison between executive leadership and operational teams.

Responsibilities:

Lead front office operations in support of military leadership.
• Work collaboratively as a member of the Directors Office team.
• Support to Director and Executive Team including:
  • Draft routine memos and correspondence
  • Provide research and analysis to prepare briefing materials
  • Provide administrative and technical assistance for special projects as assigned
  • Manage executive task lists and activities to ensure timely completion of projects.
  • Understand the program goals and prioritize issues according to urgency.
  • Respond to routine and non-routine inquiries regarding NICOE operations, policies, and procedures.
  • Process incoming and outgoing materials such as military correspondence, reports, memoranda, and other forms of written communication.
  • Lead tasks, portions of tasks, projects and follow-up on actions from internal and external meetings. Identify, prioritize, and organize key technical and programmatic details in concise notes or briefing materials.
• Support to NICoE Administration and PMO team including:
  • Forward situations and issues presented by staff, faculty, and external constituents to appropriate staff members for resolution.
  • Function as a resource to other staff; provide coaching and training to ensure situations and issues are appropriately managed; direct staff and forward issues as needed for appropriate resolution.
  • Identify the need for and recommend modifications or changes in business practices to bring the department into compliance.
  • Track the progress of various taskers, initiatives, and identify any issues or areas for improvement.
• Make high-level contacts of a sensitive nature regarding routine and non-routine issues, internally and externally, requiring a high degree of discretion, diplomacy, and efficiency.
• Use multiple computer applications to support key administrative functions.
• Develop and manage a database of contacts, initiatives, and assignments.
• Develop and implement standardized front office procedures and protocols.
• Conduct research and gather data to support decision-making processes.
• Ensure compliance with organizational policies and external regulations.
• Organize and lead meetings, workshops, and training sessions as needed.
• Support crisis management and contingency planning efforts.
• Develop and maintain program and project schedules and calendars.
• Provide Travel Support to executive leadership to ensure compliance in all aspects of travel procedures.
• Other duties as assigned.

• 4 years of experience with direct support of Executive Leadership.
• 4 years of experience with developing administrative reports and recommendations.
• BA/BS degree.
• Ability to execute multiple concurrent assigned tasks with minimal leadership oversight - well organized, self-motivated, and disciplined.
• Ability to provide high-quality customer service.
• Experience with Microsoft 365 tools, including Sharepoint, to support program administration efforts.
• Strong written and verbal communication skills including interpersonal skills.
• Fluent in English.

• 3 years administrative experience.
• 1 year of military protocol experience.
• Military Health System experience.
• Joint Travel Regulations and the Defense Travel System experience
• Project Management experience

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, improving global health and humanitarian programs, and optimizing government operations. With experience in over 140 countries, we help our customers to accomplish critical missions in challenging environments worldwide.

The determination of compensation at Culmen International, LLC is based on various factors such as location, the individual's unique combination of education, knowledge, skills, competencies, clearance level, experience, internal equity, contract-specific affordability, and organizational requirements. The projected compensation range for this position is $54,400 - $68,000 annually. This estimate represents the typical salary range for this position and is just one component of Culmen's total compensation package for employees.

• Exceptional Medical/Dental/Vision coverage with 100% of the premiums paid by the company for all eligible employees and their eligible dependents (including same or opposite sex domestic partners)
• 401k - Vested immediately and 4% match
• Life insurance and disability paid by the company
• AFLAC Available
• Tuition Assistance
• 12 Paid Holidays

To learn more about Culmen International, please visit www.culmen.com

At Culmen International we are committed to creating, promoting, and sustaining a culture of diversity, equity, and inclusion. Our commitment to these values is unwavering across all our work around the world. We include and celebrate employees of diverse races, genders, religions, sexual orientations, ethnicities, nationalities, socioeconomic statuses, languages, (dis)abilities, ages, and religious commitments. These differences drive innovative solutions to meet the needs of our employees and clients. Culmen is an equal opportunity employer.