AI Annotator

This is NOT a fulltime job. This is project based, contract work ONLY.

About Firstsource

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.

Project Type: AI Data Annotation and Linguistic Editing
Workload: 20 hours/week (pilot phase, with potential extension)
Requires: English fluency, bachelor's degree, strong reading comprehension, US authorization
Pay Rate: $25/hour
Location: Must be US based

Project Overview

For this project, we aim to create a high-quality training dataset that helps improve how AI systems understand and classify different types of e-commerce interactions. The data will include common scenarios such as customer questions, intent classification, product matching, and content checks across a wide range of product categories like electronics, fashion, and home goods.

What We're Looking For

This role is ideal for someone who enjoys reading, editing, and improving text, has strong attention to detail, and likes remote task-based work. You don't need a technical background, just good written English skills and the ability to follow detailed instructions carefully.

Role Summary

Annotators will support two key stages of the data pipeline:

1. Ground Truth Validation (Annotation):
Check and correct AI-generated conversations to make sure they are accurate and match the intended meaning of the conversation (ground truth).

2. Text Refinement (Editing):
Rework short pieces of AI-generated text to make them sound more natural, clear, and human-like while keeping the original meaning.

This role involves a mix of annotation and light text editing and is a good fit for people who are detail-oriented and comfortable working with written language.

Responsibilities

• Validate the correctness and consistency of AI-generated outputs.
• Edit text to improve tone and flow while keeping the same meaning.
• Ensure all text aligns with verified ground truth and project guidelines.
• Maintain quality standards for accuracy, coherence, and consistency.
• Follow detailed written instructions and meet daily or weekly productivity targets.

Qualifications

• Education: Bachelor's degree, Masters preferred
• Language Skills: Native or near-native fluency in English (US locale).
• Attention to Detail: Ability to spot errors, inconsistencies, or unnatural phrasing.
• Reading Comprehension: Comfortable interpreting written instructions and applying structured rules.
• Reliability: Able to meet deadlines and maintain consistent work quality in a remote environment.
• Basic Technical Comfort: Able to work in web-based annotation tools and follow task submission processes.