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Customer Service Manager

QPS Employment Group
$90,000.00 / yr
United States, Wisconsin, Rothschild
Dec 26, 2024
Position Title: Customer Service Manager

Wage: Based on Experience

A Customer Service Manager job in Wausau, WI is available through Accelerate Professional Talent Solutions. This role requires candidates to have 5+ years of sales management and customer service skills. In this position, candidates will develop strong relationships with key clients and accounts, analyze market trends, monitor sales targets, determine market pricing and implement strategies. This position will also manage a team of Customer Service Representatives, coordinate sales training programs, lead improvement initiatives, and attend marketing events.

Customer Service Manager job responsibilities include:

- Manage a team of Customer Service Representatives

- Develop strong relationships with key clients and accounts

- Attend marketing events

- Analzye market trends

- Monitor sales targets

- Determine market pricing and implement strategies

- Coordinate sales training programs

- Lead improvement initiatives

QUALIFICATIONS:

- Bachelor's degree in Business Administration, Sales, Marketing or a related field preferred

- 5+ years of Sales Management and Customer Service experience

- Excellent communication and interpersonal skills

- Experience reaching and exceeding target sales

- Strong strategy skills

- Strong experience with Microsoft Office Suite

If you are interested in this Customer Service Manager job in Wausau, WI then please click APPLY NOW. For other opportunities available at Accelerate Professional Talent Solutions go to www.acceleratepros.com. If you have questions about the job please contact Jackie Iaquinta at jackie.iaquinta@acceleratepros.com.
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